British International Host/ess (Onboard)

As International Host / Hostess, you will provide personalized customer service, language assistance and translations to our Guests, enhancing understanding and enjoyment of their exciting Costa experienceMain Responsibilities•Acting as point of reference for Guests thru public relations by removing language barriers•Taking care of the daily cruise program to assure the correct translation of written material in the relevant language such as menus and flyers, organizes informative speeches•Supporting the various revenue services through a constant communication and promotion to maximize revenue and Guest satisfaction•Providing constant feedback about the most frequent requests of the nationality groups or remarks received to evaluate the cruise atmosphere •Secondary school (Tourism or Humanities)•At least 6 months experience in tourism (i.e. reception, tour guiding)•Enthusiastic and good communicator•At ease with public speaking•Familiar with sales techniques•Problem solving oriented•Computer literacy•English mother tongue•Other language knowledge B1•Italian knowledge is an advantage•Shipboard experience is a plus