Software & IT Helpdesk Support Technician

Software & IT Helpdesk Support Technician
Canterbury CT2 7FG
£23,000

Would you like to work in an exciting, stimulating and friendly environment creating online packages that make a real difference to children with special needs and their families?

Enthusiastic, articulate technician needed to support our development team and help desk.

Duties will include:

+ Web application testing and quality assurance
+ Liaising between our development and help desk teams.
+ Assisting our help desk with technical enquiries.
+ Managing the technology required for delivery of webinars
+ Maintenance of a network of Windows PCs
+ Liaising with our IT support company

Essential Skills required:

+ Experience of web application testing
+ Flexible, creative, problem solving
+ Ability to work independently and in a team
+ Knowledge of SQL
+ Knowledge of Windows 10

Desirable skills:

+ Full UK driving licence
+ Knowledge of GDPR and Cyber Essentials

Excellent working environment in the Innovation Centre at the University of Kent
Starting salary £23,000 per annum

You may have worked in the following capacities:
Junior Software Support, SaaS Support, IT Support, ServiceDesk Technician, Helpdesk Technician.

Interested? Apply here for a fast-track path to the Hiring Manager

Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.

If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.