Independent living officer
- Recruiter
- Anonymous
- Location
- Essex
- Salary
- Competitive
- Posted
- 26 Apr 2019
- Closes
- 24 May 2019
- Sectors
- Travel & Tourism
- Contract Type
- Contract
- Hours
- Full Time
Working on behalf of a Local Authority, Aatom Recruitment has an excellent opportunity for an experienced Independent living officer on a 3 months contract with a possibility of an extension.
Purpose of the role -To provide support and specialist knowledge to the service area
Duties/Responsibilities-
* Able to communicate effectively verbally and in writing to the public and to partners
* Manage a caseload of vulnerable tenants, carrying out home visits and making additional calls as a situation merit. Investigate, liaise and identify appropriate services, recording and providing monitoring information on support outcomes. Reviewing cases as necessary.
* Possess strong IT skills with an ability to produce spread sheets
* Facilitate repairs via appropriate staff, advising residents on care, maintenance and fire safety. Provide Housing Benefit and welfare advice, assist with income maximisation, financial awareness, budgeting and supporting rent recovery.
* Understand and maintain knowledge of community care and mental health legislation. Comply with all relevant health and safety legislation and Councils policy and procedures.
* Must be willing and able to travel to all properties managed by the client, including Wickford, Billericay and Epping.
Knowledge/Skills/Qualifications/Experience-
* Experience of working in voluntary or public housing service.
* Experience of carrying out risk assessments, writing support plans and protecting vulnerable adults and children.
* Experience of giving complex advice on a range of issues face to face to the public.
* Experience of coordinating resources and services to assist vulnerable residents.
* Experience of having worked effectively under pressure, taken responsibility for making significant decisions and organising and prioritizing own workload.
* Experience of liaising and negotiating effectively with other sections/organizations.
* Experience of supporting residents claim welfare benefits, apply for backdating claims, sourcing charitable funding for tenancy resettlement and devising household budget plans.
* Experience of delivering resident involvement to increase tenant participation.
* Experience of fire safety awareness and giving fire safety advice.
* Understanding of Housing Management and Neighbourhood Management issues
* At least one year's experience of directly delivering parenting programmes, family support or housing related support package
* A good awareness of the Occupational Therapy role and organisation of partner agencies such as health, housing and the voluntary and community sector to advise and support customers
* Innovate and create to support disabled people's independence, resilience, housing or care needs.
To get more information about this role and how to apply please contact Prabhakar (phone number removed)
Purpose of the role -To provide support and specialist knowledge to the service area
Duties/Responsibilities-
* Able to communicate effectively verbally and in writing to the public and to partners
* Manage a caseload of vulnerable tenants, carrying out home visits and making additional calls as a situation merit. Investigate, liaise and identify appropriate services, recording and providing monitoring information on support outcomes. Reviewing cases as necessary.
* Possess strong IT skills with an ability to produce spread sheets
* Facilitate repairs via appropriate staff, advising residents on care, maintenance and fire safety. Provide Housing Benefit and welfare advice, assist with income maximisation, financial awareness, budgeting and supporting rent recovery.
* Understand and maintain knowledge of community care and mental health legislation. Comply with all relevant health and safety legislation and Councils policy and procedures.
* Must be willing and able to travel to all properties managed by the client, including Wickford, Billericay and Epping.
Knowledge/Skills/Qualifications/Experience-
* Experience of working in voluntary or public housing service.
* Experience of carrying out risk assessments, writing support plans and protecting vulnerable adults and children.
* Experience of giving complex advice on a range of issues face to face to the public.
* Experience of coordinating resources and services to assist vulnerable residents.
* Experience of having worked effectively under pressure, taken responsibility for making significant decisions and organising and prioritizing own workload.
* Experience of liaising and negotiating effectively with other sections/organizations.
* Experience of supporting residents claim welfare benefits, apply for backdating claims, sourcing charitable funding for tenancy resettlement and devising household budget plans.
* Experience of delivering resident involvement to increase tenant participation.
* Experience of fire safety awareness and giving fire safety advice.
* Understanding of Housing Management and Neighbourhood Management issues
* At least one year's experience of directly delivering parenting programmes, family support or housing related support package
* A good awareness of the Occupational Therapy role and organisation of partner agencies such as health, housing and the voluntary and community sector to advise and support customers
* Innovate and create to support disabled people's independence, resilience, housing or care needs.
To get more information about this role and how to apply please contact Prabhakar (phone number removed)