Customer Services Advisor

JR Personnel
Syston, Leicester
11 Apr 2019
09 May 2019
Contract Type
Full Time

Customer Service Advisor

Salary/Rate£17000/annumLocationLeicester, City of LeicesterPosted 11/04/2019 (16:23) Just Added AgencyJR Personnel Description




Ref 10639

Hours Mon to Fri 830am-5pm or 1030am-7pm 1 in 3 Sat 9am-12 noon

JR Personnel is an employment agency, acting on behalf of a client who is looking for an excellent Business Sales Advisor to join the team as a first point of contact for the Company for clients and queries.

Role profile:

To support all the teams with answering incoming new business calls, managing client accounts accordingly

Upsell and cross sell

Build relationships to develop into sales

Contact new clients to promote the company and its services

To maintain and complete all records for each client

Use the internal IT system to ensure every bit of documentation is inputted and up to date

Adhere to targets so must be driven to achieve results

Speak to clients in a professional and helpful manner

Answer incoming calls promptly in a professional and friendly manner

Person profile:

Excellent interpersonal skills

Proactive and ‘can do’ attitude

Promote a positive Company image to all clients

Essential criteria:

Working knowledge of Microsoft Word, Excel and Outlook

Experience of customer service

Friendly personality

Excellent time-keeping skills

Client focussed

Experience of financial services/insurance would be advantageous

Due to the number of responses generated we are unable to get back to every applicant.  If you have not heard from us within seven days please note that your application has not been successful on this occasion.

Apply for Customer Services Advisor

Already uploaded your CV? Sign in to apply instantly


Upload from your computer

Or import from cloud storage

Your CV must be a .doc, .pdf, .docx, .rtf, and no bigger than 1MB

Upload from your computer

Or import from cloud storage

Your Supporting Document or cover letter must be a .doc, .pdf, .docx, .txt, .rtf, and no bigger than 8MB

4000 characters left

When you apply for a job we will send your application to the named recruiter, who may contact you. By applying for a job listed on you agree to our terms and conditions and privacy notice. You should never be required to provide bank account details. If you are, please email us.