Customer Services Advisor

Recruiter
JR Personnel
Location
Syston, Leicester
Salary
17000
Posted
11 Apr 2019
Closes
09 May 2019
Ref
10639
Contract Type
Permanent
Hours
Full Time

Customer Service Advisor

Salary/Rate£17000/annumLocationLeicester, City of LeicesterPosted 11/04/2019 (16:23) Just Added AgencyJR Personnel Description

CUSTOMER SERVICE/ BUSINESS / SALES ADVISOR

Permanent

Leicester

Ref 10639

Hours Mon to Fri 830am-5pm or 1030am-7pm 1 in 3 Sat 9am-12 noon

JR Personnel is an employment agency, acting on behalf of a client who is looking for an excellent Business Sales Advisor to join the team as a first point of contact for the Company for clients and queries.

Role profile:

To support all the teams with answering incoming new business calls, managing client accounts accordingly

Upsell and cross sell

Build relationships to develop into sales

Contact new clients to promote the company and its services

To maintain and complete all records for each client

Use the internal IT system to ensure every bit of documentation is inputted and up to date

Adhere to targets so must be driven to achieve results

Speak to clients in a professional and helpful manner

Answer incoming calls promptly in a professional and friendly manner

Person profile:

Excellent interpersonal skills

Proactive and ‘can do’ attitude

Promote a positive Company image to all clients

Essential criteria:

Working knowledge of Microsoft Word, Excel and Outlook

Experience of customer service

Friendly personality

Excellent time-keeping skills

Client focussed

Experience of financial services/insurance would be advantageous

Due to the number of responses generated we are unable to get back to every applicant.  If you have not heard from us within seven days please note that your application has not been successful on this occasion.

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