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Maintenance Scheduler

A permanent Facilities Scheduler position based in Wakefield.

Client Details

Page Personnel are representing a leading facilities management organisation with a Scheduler vacancy, based in Wakefield.

Description

Responsibilities of the role include:

Producing daily schedules for operatives using the planning software.
Managing and dispatching emergency and urgent works to ensure SLAs are achieved.
Liaising with operational supervisors on a daily basis to sign off schedules, ensure operational workforce is best utilised and all SLAs are achieved.
Receiving escalation calls or queries from operational staff, advising them of most appropriate course of action with respect time allocations.
Ensure all scheduling and work planning is correctly entered into the system to ensure audit trail of all activity is accurately recorded.
Ensure that non-productive time is minimised through effective geographic grouping of work to reduce travel time.
Ensure that operatives are not overloaded with too much work by not allowing sufficient time to complete works, as determined through liaison with operational supervisors and in accordance with guidance.
Where required, support administrative colleagues with the management of sub-contractor delivered works (dispatching, ordering and completion) in accordance with company processes and utilising relevant procurement systems.
Helping cover the Facilities Helpdesk when required.

Profile

Candidates wishing to apply to the role should have:

Previous workforce planning and dispatch management experience is desirable.
Excellent communication skills across all channels - face to face, written and verbal.
Experience and skills in planning, prioritisation and allocation of works to operatives.
A good knowledge of maintenance/facilities management.
Knowledge of CAFM systems.

Job Offer

The successful candidate will recieve a brilliant opportunity to join a leading facilities management business, plus: