Hotel Duty Manager

Recruiter
Anonymous
Location
Keswick
Salary
18000.00 - 20000.00 GBP Annual
Posted
21 Feb 2019
Closes
20 Mar 2019
Contract Type
Permanent
Hours
Full Time
Job title: Duty Manager

Salary: 20,000 GBP

Location: Keswick, Cumbria

Type of contract: Permanent

Workplace description: Nestled in the heart of the Borrowdale valley and overlooking Lake Derwentwater, this majestic Lakeland slate built hotel has had a commanding presence in the area for over 200 years. Standing in 40 acres of grounds, this hotel has one of the finest settings in the Lake District, with access to some of the most impressive walks in the area from the front door.

Main duties and responsibilities: As Duty Manager you will be responsible for the day-to-day management of the hotel and its staff in the absence of the Hotel Manager. Primarily you will be accountable for leading front-of-house reception, reservations and food & beverage operations to deliver exceptional standards.

Key Responsibilities

Meeting and greeting customers (individuals and large groups)

Be hands-on and involved in the day-to-day running of the hotel, which may include carrying out anything from reception duties to serving meals and drinks in quieter periods

Assisting with Company Health and Safety Procedures

Cash Handling, security procedures

Addressing problems and troubleshooting

Overseeing the service of Breakfast, Lunch and Dinner in the Dining Room.

Dealing with customer complaints and comments

Essential criteria: Have Strong Management and Leadership ability

Have previous Hotel experience as a Duty Manager (Front of House and Bar/Restaurant experience is also preferable)

Have previous experience with a hotel management software

Have excellent Communication Skills

Pay attention to detail

Have the ability to multi-task, work under pressure and manage several different tasks at the same time

Have a reliable and stable work history

Be flexible, work shifts will predominantly include afternoons, evenings, weekends and bank holidays

Accommodation provided: Yes

Charge for accommodation: 195 GBP per month

I would like to thank you for your interest shown in this position. Please note that we take your application very seriously, but must stress that applications will only be answered in person if they match the criteria of the position advertised.

Important Notes:

1. Applications should be made by email or phone.

2. Applications should be in Word format only and in ENGLISH!

3. DDH Recruitment Ltd does not charge work seekers for its services.

4. All workers will be subject to UK taxation

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