Sales Executive

Sales ExecutiveLocation: SalfordHours: 35 hours per weekContract type: Permanent Salary: Up to GBP16,770 per annum, dependent on experience (basic salary) plus commission, incentives and benefitsWe have an exciting opportunity for an enthusiastic, customer focused individual with excellent communication skills to join our Red Cross Training contact centre as a Sales Executive. You will work with a friendly team at our Salford office, acting as the first point of contact for customers interested in purchasing first aid courses and associated products.As a Sales Executive, you will promote our first aid offer via outbound call and email opportunities, ensuring that we generate revenue from prospective customers. After costs have been deducted, every penny made from our first aid courses goes to support the work of the British Red Cross, so you'll be working in a truly rewarding role.Does this sound like the role for you? Then we would love to hear from you! Meet the teamThe Red Cross has been delivering first aid at work courses for more than 30 years and has an enviable reputation for quality and excellence. We hold ISO: quality management accreditation, demonstrating the quality of service and training you can expect to receive when working for the British Red Cross. The organisation operates through 30,000 volunteers and 2,800 staff and has over 180 training venues across the UK.You will also be given the opportunity to take a nationally recognised qualification in Customer Service, and will be supported from day one to develop your career ,with the support of a learning and development team and performance coach based here at Salford. Who we're looking forThe successful candidate will be able to demonstrate a proven track record in the following: Customer service skills with experience of outbound calling.Strong communication skills, able to deal with a variety of customer queries.Strong working knowledge of Microsoft Word and Excel.Proficient in database management.Experience of working in a target driven environment, ideally within a similar contact centre setting or sales role.How to applyTo apply, please send your CV, together with a cover letter of no more than 2 pages outlining your suitability for the role, , quoting reference 'REQRT' in the subject lineClosing date for applications is 23:59 on Sunday 17th February 2019, with interviews to follow on Friday 22nd February 2019We offer a wide range of staff benefits, these include:36 days holiday (including Bank Holidays).Option to buy an extra 5 days annual leave.Up to 6% contributory pension.Flexible working policyA little bit more about us...The British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes. From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country - we're there when you need us. Our organisation was born out of a desire to bring help without discrimination. Impartiality and neutrality have been central values for the Red Cross since we started.At the Red Cross, we are looking for the best people to help us provide support to millions of people affected by crisis in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of race, colour, religion, sex, sexual orientation, gender identity, age, or disability. Diversity is something we celebrate and we want you to be able to be yourself at work, and feel you're in a great position to help us spread the power of kindness. In the Red Cross we will not tolerate any form of misconduct, including sexual harassment, exploitation and abuse. We have a code of conduct in place, and are committed to creating a culture of integrity in the organisation where misconduct is not tolerated, situations of abuse are quickly investigated and perpetrators are dealt with effectively.If you are appointed to a role within the Red Cross, you will be subject to the organisation's Code of Conduct; a copy of which you can find on our website.As part of its recruitment and selection process the Red Cross undertakes DBS (Disclosure and Barring Service) checking of all individuals who regularly work with or have access to children and vulnerable adults.If driving is an essential requirement of the role, appropriate driver checks will be completed in line with current policy.The Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738).Follow us on and on Linked in - British Red Cross, to hear about our latest job vacancies. Connecting human kindness with human crisis