Food & Beverage Team Member

Do you enjoy working as part of a fast paced, passionate team? Do you enjoy helping people and want to provide great customer service? If so, this role could be for you.

Hours: 15 - 20 hours per week. Flexible hours. No evening work. Day & Weekend shifts available.

What it's like to work here

Chartwell was the much-loved Churchill family home and the place from which Sir Winston drew inspiration from. The team at Chartwell ensure that visitors have a great time at this property and create events to delve further into the life of Sir Winston Churchill.

What you'll be doing

With your love of working with people, positive attitude and desire to provide an excellent service, you'll welcome and look after every customer who visits our Food & Beverage outlet, in this predominately front of house role. Using your excellent attention to detail, you'll ensure all signage is displayed correctly and the food served looks delicious.

As a key member of our busy Food & Beverage team, you may also be required to help prepare some of our food in the kitchen. In whatever role you are fulfilling within the outlet, the National Trust values will always be at the forefront of your mind, and you'll be proud to share our good work with our customers and look to maximise sales so that the profit can be reinvested back into our conservation work.

Who we're looking for

Our team believe that people deserve more than just 'good service' but an amazing experience they'll never forget, and we are looking for like-minded people to join us.

You'll need to be;

• Helpful and friendly

• Customer focussed with great communication skills

• Enthusiastic with a willingness to learn

• A team player but also have the ability to work on your own initiative

The package

Benefits include flexible working whenever possible plus free parking at most locations. You'll be entitled to discounts in high street stores and cinemas, National Trust shops and NT cafes, and have free entry to NT properties for you, a guest and your children (under 18).

Your health and well-being is important to us and is supported through generous annual leave and the option to buy additional days (minimum contract length applies), a cycle to work scheme, subsidised health cash plan and confidential access to a free support service 24 hours a day should you need it.

Your future financial health is helped by an employer matched - up to 10% of basic salary - contributory pension scheme and you can further your career with training and development tailored to you.

All of this and the opportunity to give something back to your community with up to 5 days of paid volunteering per year!

How to Apply

Closing Date: 08 March 2019

We only accept on-line applications. If you require a reasonable adjustment or other assistance to participate in the recruitment process, for example due to disability, please contact the Recruitment Team

The Trust appoints on merit.

Short listing is carried out objectively by assessing the information you provide against the requirements of the job as set out in the vacancy details on our website. If you are short listed, you will be contacted and invited to attend an interview.

We will also tell you if we need you to do anything else such as a skills test, presentation or a property visit.

Having a criminal record will not necessarily prevent you from working at the National Trust. In reaching a decision we will take account of the nature of your work, the circumstances and background of the offence(s) and the time elapsed.