Senior Customer Account Coordinator

Senior Customer Account Coordinator – BS748

Salary: £23,270 - £25,749 Business Support Band 8 Point 29-32

Contract Type: Full Time Permanent 37 hours per week 52 weeks per year

Location: Paignton, Devon

South Devon College is a Further and Higher Education college with top success rates, located in Torbay, which is part of the beautiful English Riviera on the South Devon coast. Our state of the art campus offers local access to world class facilities. We are an ambitious College, ambitious for our learners, our staff and the community we serve. We measure our performance by the success of our learners.

Our fresh vibrant culture provides 12,000 learners each year with a wide provision ranging from Foundation to University Learning, contributing an overall £30 million College expenditure to the local economy.

We are recruiting for a Senior Customer Account Coordinator in our Apprenticeships and Employer Engagement section. The Apprenticeships and Employer Engagement team provides the College with a sales and account management function for employers.  Team members generate new business and provide the first point of contact for employers wishing to access training (Level 1-Level 7) including apprenticeship solutions from the College.  New business relationships and fresh enquiries are co-ordinated through this team, who act as “brokers” between our business customers, Curriculum Heads, College curriculum staff and central services. The role will;

• Develop new business in line with College priorities and individual enrolment and income targets
• Develop and present training proposals and quotations for the supply of College training and apprenticeships to client employers, including bespoke solutions.
• Maintain outstanding professional behaviour, acting as an ambassador and representing the College in the business community

  You will need to have English and Maths GCSE at grade C or above (4-9) and a level 3 Professional qualification in a vocational area. You must have experience in sales and marketing, using a CRM system, ability to work autonomously and advanced IT skills.

  Benefits as follows: 25 days Holiday (pro rata for fractional), up to 5 College closure days, Paid Bank Holidays, Membership of the Local Government Pension Scheme, Life Assurance (if member of pension scheme) On Site Nursery (Mama Bears), Nursery Voucher Scheme, Fitness Suite Facilities, Staff Discounts (Inspirations – Hair & Beauty, NUS Student Cards, membership of the Sodexo Employee Discounts Platform), Holiday Purchase Scheme, Access to Automotive Department (Small Car Repairs & Pre MOT Testing at low costs), Discounted Stagecoach Bus Pass, and many others.

  http://southdevon.ac.uk/working-at-south-devon-college/benefits-of-working-at-south-devon-college

  Closing Date: 3^rd March 2019

  Interview Date: 11^th March 2019

  For a full job description and person spec, please click here.

  Please note that you will be required to have Enhanced DBS Certificate Clearance as a condition of employment at the College.

  This College is committed to Safeguarding/Prevent and promoting the welfare of learners, including children and young people, and expects all staff and volunteers to share this commitment.