Operational Trainer

Recruiter
Hays UK - Home Office
Location
Folkestone
Salary
23447.00 - 31051.00 GBP Annual + benefits
Posted
15 Feb 2019
Closes
22 Feb 2019
Contract Type
Permanent
Hours
Full Time

Operational Trainer

Your new organisation

HR in the Home Office means unlocking the potential of more than 30,000 people to ensure one of the original great Departments of State has the talent, performance and resources to keep our borders secure and our citizens safe. If you are ready to take up an innovative role within our exciting environment of constant and fast-paced change then this is the opportunity for you.

Your new role

A fantastic opportunity for experienced Operational Trainers has become available to work for the Home Office, based in either Folkestone or Gatwick or Manchester or Heathrow, there are multiple vacancies available.

As the Operational Trainer you will be responsible for delivering operational learning to Border Force Officers, equipping them with both the theoretical knowledge, and practical skills required to work in a law enforcement environment. Courses are delivered to new recruits, established staff and contingency personnel of all grades, and includes both civil and criminal law, along with Immigration and Customs regulations, procedures and policies.

If you are looking for a rewarding and very satisfying career, one where you will be really making a difference to the security and integrity of the country, then this role is for you.

What you'll do day-to-day

  • Plan, prepare and deliver technical operational learning programmes in line with legislation, policy, procedures and assurance compliance using a range of delivery techniques.
  • Assess and evaluate delegate performance, providing regular, accurate and unbiased feedback verbally and in writing to support their learning and continued development.
  • Develop trainer skills through continuous professional development (CPD)
  • Provide coaching support to delegates whilst in the learning environment to ensure they reach the required standard of competence.
  • Respond quickly and professionally to changing business priorities resulting in material and scheduling changes.

Skills Required

Essential

  • Experience of frontline operational learning delivery in the last 3 years. This can include experience in law enforcement (Policing), large operational Civil Service Departments such as HMRC/DWP or private sector companies that require high levels of operational knowledge such as production or engineering.
  • Learning and Development experience as a trained trainer (internal or external programmes) as your current or a recent role.

Desirable

  • A recognised qualification in Learning and Development to a minimum of NVQ level 3 or equivalent.
  • Membership of a learning and development organisation eg CIPD

What's on offer

Salary: GBP26,966 - GBP31,051 (London) GBP23,447 - GBP27,001 (National) GBP24,286 - GBP27,929 (Gatwick)

Civil Service Benefits - Extensive benefits

Closing/interview dates and location

The closing date for applications is 10/03/2019.

Assessments are scheduled to take place w/c 29th April for southern locations and from 8th May for northern locations.

Contract type

Fixed Term for 2 years

Hours/Working pattern

Training is delivered in a Monday to Friday working pattern. The successful applicant will be expected to adopt this same working practice. Given the reactive nature of operational learning delivery and it's ever changing business priorities, flexibility will be important to this role. Some out of hours travel may be required including Sundays.

Full-time 37 hours per week. part time is available with a requirement of a minimum of 28 hours and 4 days per week. Job share is also possible.

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