Account Manager (SME energy / utilities)

Utility People
35000.00 GBP Annual
13 Feb 2019
23 Feb 2019
Contract Type
Full Time

Role: Account Manager (SME energy / utilities)

Location: Sandhurst

Salary: up to GBP35k DOE

Role Purpose:

Would you like to work for one of the fastest growing brokers in the UK? Do you have excellent customer service and relationship buildingskills gained in the Utility industry? We are looking for a proactive and energetic Account Manager with experience of working in the energy or utilities industry to manage a portfolio of B2B SME client accounts. As the Account Manager, you will be responsible for building relationship and strong rapport with customers. The successful candidate will also have a proven track record of renewing and retaining client accounts as well as growing revenue through upselling and cross sellingproducts and services. If the Account Manager sounds like you - Apply today!!!

Job Responsibilities:

  • Generate sales from your portfolio of client accounts through upselling and cross-selling
  • Operate as the point of contact for assigned customers
  • Develop and maintain long-term relationships with clients
  • Communicate client needs to operations team and Directors as appropriate
  • Forecast and track client account metrics
  • Coordinate with internal stakeholders to ensure consistent service
  • Collaborate with sales team to reach prospective clients
  • Service multiple clients concurrently, whilst meeting deadlines

Experience Required:

  • Experience in the energy/ utilities sector is essential
  • Experience in building relationships with B2B customers
  • Have excellent customer service and communication skills.
  • Strong organizational skills with a good level of computer literacy
  • Excellent both written & verbal communication skills
  • Self-motivated and driven individual
  • Attention to detail and organised
  • Excellent interpersonal skills