Catering Assistant

Job Title: Catering Assistant

Directorate: Operations

Team: Visitor Centre

Location: Coed Y Brenin

Post Numbers: 102040

Grade: 1 £17,003.00

Reports To: Team Leader – Visitor Centre

Direct Reports: None

Welsh Language Requirements: 

One team member must be Level 4 others can be a lower Level

Job Purpose:

To ensure customer satisfaction is achieved through effective, food preparation and customer service. To work with other members of the team to provide a continually improving customer service environment.

Key Job Accountabilities:

You will;

• Help ensure that a high-quality front of house and catering service is available daily between the advertised hours of operation.
• Ensure that all menu items are prepared and presented to the highest possible standard and that portion size is consistent.
• Adopt a clean as you work practice to ensure a safe working welcoming environment.
• Prepare food and drink to a high-quality standard ensuring that all food safety guidelines are adhered to as instructed by your supervisor.
• Ensure that all interactions with the public present NRW in the best possible manner through good customer care and service provision.
• Act as a role model of organisational values: Show exemplary behaviours of honesty, integrity and ethics. Challenge others when they fail to act as role models.

Key Job Qualifications or Knowledge:

You will have;

• Professional Qualification in Food Hygiene level 2 or willingness to acquire through formal training.
• Experience of working in a catering and customer service role

Contract type: Fixed Term Appointment for 7 months from 1^st April

Work pattern: : 

2 x 32 hrs post over 7 day week including bank holidays

4 x 20 hour posts over 7 days a week including bank holidays

Application closing date: 25 February 2019 

Interviews to take place on: 5^th March 2019