EVENT & FRONT OF HOUSE MANAGER

Expiring today

Location
Abergele
Salary
£16,500 - £20,000 per annum
Posted
08 Feb 2019
Closes
17 Feb 2019
Contract Type
Permanent
Hours
Full Time

EVENT & FRONT OF HOUSE MANAGER
40 Hours per week

5 days per week including 1 weekend day
Full weekends and late finishes will be required on and during the lead up to events
Salary: £16,500 - £20,000 per annum
subject to experience and qualifications

We’re looking for an imaginative, motivated and hard-working event co-ordinator to join our team. Seasonal events at Manorafon Farm Park are growing in popularity every year and this is an exciting opportunity for a driven individual with event planning experience or education. Based at the heart of our operation; front of house, you will also be responsible for day-to-day admissions, bookings and check ins. Excellent customer service will be essential.

Responsibilities & Duties
 

Event Co-ordinating

Creating event proposals which fit the character and limitations of the venue
Developing existing events
Bringing these magical events to life
Anticipating and planning for different scenarios
Planning multiple events at once
Staying within budget while planning events
Communicating with design agencies to create effective advertisements for each event, and when necessary crafting marketing materials internally
Utilising social media to promote events
Maintaining a working relationship with suppliers
Coordinating event entertainment, including music, theatrical sets entertainers and actors
Managing and overseeing events on the day of, including problem-solving, welcoming visitors, directing event set-up, communicating with staff, and organising suppliers
Creating sales opportunities for future events during events
Completing comprehensive evaluative event performance reports
 

Front of House

Receiving and managing bookings in person and by telephone
Checking and processing online bookings
Welcoming visitors and guests
Providing excellent levels of customer service
Creating and maintaining a well-stocked and well-presented gift shop
Training and supervising front of house staff
Keeping a good record of bookings and messages
 

PERSON SPECIFICATION - EVENT & FRONT OF HOUSE CO-ORDINATOR
 

Essential

Excellent verbal communication skills
Experience or understanding of brilliant customer service
Event or project experience
Imaginative and creative
Organised
Excellent time-management skills
Attention to Detail
Team-Oriented
Problem solving skills
Strong written communication
Marketing Knowledge
Confident with word, excel and general app navigation
Flexible when time constraints demand
 

What would make you stand out

Experience of co-ordinating or managing events
Degree in event planning or marketing
Previous experience in digital-marketing and social media
Team Management Experience
Sales experience
Knowledge of common reservation software
Experience of delivering entertainment or theatrical performances
Full UK driving License
Welsh Speaker