Duty Manager
- Recruiter
- Anonymous
- Location
- United Kingdom
- Salary
- 20897.00 - 21945.00 GBP Annual + Benefits
- Posted
- 07 Feb 2019
- Closes
- 28 Feb 2019
- Sectors
- Catering & Hospitality
- Contract Type
- Temporary
- Hours
- Full Time
A fantastic opportunity has arisen for a self-motivated, driven and enthusiastic individual to join our team as Duty Manager with a Kitchen focus.
Duty Managers will need to:
Manage the delivery of customer service, encouraging all employees to deliver a five star experience
Manage and promote the food & beverage function including; purchasing, invoicing, stock control and menu costs to minimise waste and maximise profit
Review and respond to customer feedback, seeking opportunities to improve the overall customer experience.
Help to drive sales opportunities and ensure efficient use of the booking system to maximise profitability
Manage the delivery of food & beverage service, encouraging all employees and volunteers to consistently deliver a positive experience to all customers
Support the manager in to report and comply with YHA's budget control expenditure and income
In order to be a great Duty Manager we are looking for people who:
Have previous experience in leading teams, developing and mentoring others
Show a good understanding of YHA, the hospitality industry and current tourist industry standards
Have proven ability to manage high-pressured environments
Knowledge of health and safety procedures (preferubly in a similar industry)
Have an understanding of software management systems and basic computer skills
Put the customer at the heart of everything we do
Previous experience in delivering activities/an interest in doing so would be desirable
You'll work hard for us and here's what we'll offer in return:
Health & Well-being; BUPA health cash plan, discounted gym membership, cashback and discounts at hundreds of high street/online shops....
Work & Development; Flexible working opportunities, support with continual learning and development, a generous annual leave allocation...
Unique to YHA; The chance to work in amazing locations, 10 free Hostel stays per year (for you and up to three guests), 5 days volunteering per year, FREE YHA Membership and more!
Please Note: If sufficient applications have been received then the advert may close early.
Additional Information:
Job start date: 2019/04/01
Job end date: 2019/11/04
No. of Vacancies: 1
Working hours: 25 - 42.5 hours
Accommodation is not provided as part of the contract
All roles are subject to a minimum of a basic DBS check
Duty Managers will need to:
Manage the delivery of customer service, encouraging all employees to deliver a five star experience
Manage and promote the food & beverage function including; purchasing, invoicing, stock control and menu costs to minimise waste and maximise profit
Review and respond to customer feedback, seeking opportunities to improve the overall customer experience.
Help to drive sales opportunities and ensure efficient use of the booking system to maximise profitability
Manage the delivery of food & beverage service, encouraging all employees and volunteers to consistently deliver a positive experience to all customers
Support the manager in to report and comply with YHA's budget control expenditure and income
In order to be a great Duty Manager we are looking for people who:
Have previous experience in leading teams, developing and mentoring others
Show a good understanding of YHA, the hospitality industry and current tourist industry standards
Have proven ability to manage high-pressured environments
Knowledge of health and safety procedures (preferubly in a similar industry)
Have an understanding of software management systems and basic computer skills
Put the customer at the heart of everything we do
Previous experience in delivering activities/an interest in doing so would be desirable
You'll work hard for us and here's what we'll offer in return:
Health & Well-being; BUPA health cash plan, discounted gym membership, cashback and discounts at hundreds of high street/online shops....
Work & Development; Flexible working opportunities, support with continual learning and development, a generous annual leave allocation...
Unique to YHA; The chance to work in amazing locations, 10 free Hostel stays per year (for you and up to three guests), 5 days volunteering per year, FREE YHA Membership and more!
Please Note: If sufficient applications have been received then the advert may close early.
Additional Information:
Job start date: 2019/04/01
Job end date: 2019/11/04
No. of Vacancies: 1
Working hours: 25 - 42.5 hours
Accommodation is not provided as part of the contract
All roles are subject to a minimum of a basic DBS check