Telephone Sales Manager

4 days left

Reach Plc
Bristol (City Centre)
£25,000 - £28,000
01 Feb 2019
20 Feb 2019
Contract Type
Full Time

Reach PLC is a national multimedia business with a fun and lively office close to Bristol’s City Centre.

Publishing over 100 websites and newspapers across the country we excel in our online platform Fish4Jobs and our Social Media advertising.

Our creative approach enables us to develop tailored marketing solutions that utilise our unique National and Regional, Print and Digital portfolio of media products. Our solutions span many influential news brands which together reach 75% of the UK population every month.

Telephone Sales Manager - Maternity cover (one year contract)

£25,000 - £28,000

plus open ended bonus potential realistic OTE £40,000 - £45,000

A brilliant opportunity has arisen to manage a well established team of sales executives within the recruitment category of our business. You will be responsible for growing and developing recruitment revenue from clients who are looking to recruit local candidates through our digital, print and social platforms.

Driving performance through various tools such as Salesforce CRM system and internal booking systems you will develop the skills and knowledge of your team through the implementation of coaching plan. You will report directly to the Recruitment Director and work closely other sales managers to achieve the overall department targets & objectives

  • Setting individual, team objectives & targets with the Recruitment Director.
  • Drive activity at all times in order for the team to achieve daily, weekly & monthly targets as well as achieving their KPI’S & MSOP
  • Conduct daily directional meeting updating the team on activity, revenue and daily strives.
  • Review individual performance throughout the day, recognise and praise good performance and review development areas.
  • Reduce account decline by having a client contact strategy to either re-connect with clients that have lapsed and grow client base through cold calling competitors
  • Conduct weekly monitoring, call critiquing and coaching sessions on an individual basis and complete the associated paperwork completed.
  • Conduct telephone interviews and participate in selection days and interviews as required across the hub.
  • To be aware of all competitive media and ensure information is up to date, relevant and that the team are confident with overcoming objections

Motivation & Drive

The ability to tackle and manage demanding tasks.

To set and exceed challenging Individual and team targets.

Champion the companies’ digital objective and lead the team to achieve this through motivational conversations, praise and recognition.

Planning & Organising

Organise own time effectively.

Prioritise and prepare in advance.

Pre-empt problems.

Confident working under pressure and working to tight deadlines.

Ability to delegate where appropriate.

Relationship Building

Quickly build rapport and easily establish relationships with internal/external customers.

Communication – Oral & Written

Express ideas clearly, adapting to the needs of the audience.

Use appropriate interpersonal styles and communication methods to gain an acceptance of an idea from the team.

Commercial awareness & knowledge building

Solid knowledge of the market, categories and department.  Up to date awareness of competition.

The ideal candidate will have at least 12 months within a team leader or management role and have a previous experience within a telesales environment. Knowledge of the recruitment market would be advantageous.

The role is a 12 month contract initially to cover maternity leave however could lead to a permanent position or give you the opportunity to move within the company.

Package Description

We strongly believe the people we work alongside is one of our biggest benefits to working here at Reach PLC. The sense of community, and working as one team is paramount to our success and employee satisfaction on a daily basis.

25 days annual leave (excluding Bank Holidays)

Company Pension scheme.

Access to a whole host of voluntary flexible benefits inc holiday purchase, childcare vouchers, cycle scheme, staff discounts, discounted cinema and retail vouchers and an employee assistance programme.

We are committed to equal opportunity for all. We may collect relevant data for monitoring as part of our candidate registration process. We will be reviewing applications as they are received so please don't delay in submitting your application.

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