Contracts Account Manager

Being part of the Bestway family means we have the support from the largest independent wholesaler in the UK, and the focus to deliver excellent customer service. Bestway Vans Direct is a highly skilled and focused salesforce, dedicated to the independent retail market. With 190 vans across the country, we can reach over 18,000 customers in 2 weeks, with the aim of maximising sales and profits for our customers and our parent company, Bestway Wholesale.

Reporting into the Contract Customer Account Manager and looking after our Southern based accounts this role will be responsible for identifying and winning new business in the area whilst also accelerating growth within existing accounts by identifying opportunities to introduce products and services within your customer base.

Key responsibilities of this role, amongst others, will include to:-

• Develop and influence already established contracts working towards a journey plan.
• Identify and nurture new business opportunities through to conversion via a planned targeted account approach.
• Partner with internal operational teams and to ensure that account execution is in line with customer expectations and set KPI's/SLA's.
• Understand and put into practice Bestway Vans Direct procedures for placing orders, deliveries and managing payments.
• Work closely with the Depot Contract Co-ordinator to manage stock control, pick orders in a timely manner and complete all necessary paperwork.

To succeed in this role, you will have experience of working in a fast paced sales environment with the ability to deliver successful results and manage contracts effectively.

We are looking for a driven individual, adept at bringing new ideas and ways of thinking to the role backed up with the ability to drive through these new ways of working. You will be comfortable in challenging effectively, when appropriate, enjoy working cross culturally and bring a high level of business acumen and strategic awareness to the role.

Working in a collaborative manner, skilful time management will also be one of your strengths, as well as your excellent communication and networking skills.

This role offers an attractive salary and benefits package including a business vehicle for work related travel only, fuel card and a contributory pension.

For the last 40 years, we at Bestway have been passionate about meeting our customers' needs and working as a team to grow our business. If you're looking for an opportunity to make an impact on an ambitious company that's built its way up from humble beginnings, this is the role for you.