Receptionist & Administrative Officer

Receptionist & Administrative Officer 
Exeter, Devon 

Are you a motivated and enthusiastic individual looking to kick-start your career? Could you thrive as a Receptionist & Administrative Officer within a healthcare environment? If so, read on. 

About Us 

We are Chime Social Enterprise, a provider of leading audiology services and a centre of excellence in the South West. As an NHS Audiology Service, we represent the best of NHS hearing services. 

As we’re a Community Interest Company (CIC), we invest any surplus funds back into our social aims – delivering outstanding solutions to the hearing impaired. 

Due to internal progression, we’re looking for a Receptionist & Administrative Officer to join us in Exeter city centre and deliver a high-quality service to our commercial clients and patients. 

Your Benefits 

- Salary of £17,460 per annum 
- Annual increments 
- NHS pension 
- Excellent learning opportunities 

In this entry level position, you will discover that we are equipped to provide you with the training and support you need to make a success of your role. You will find teams of highly skilled people providing exceptional service to our patients and offering the chance for you to act as the face of our organisation and take the lead in the delivery of outstanding customer service. 

What’s more, with full time hours spread across four days, you will benefit from additional free time to undertake other activities be it further qualifications, hobbies, support for a loved one or just relaxing. 

So, if you are looking for an entry-level position with great training and support and some superb rewards and benefits, this is the role you’ve been waiting for. 

Your Role 

As a Receptionist & Administrative Officer, you’ll be tasked with providing an efficient reception service for patients for audiology appointments. 

Specifically, you will greet patients, handle telephone enquiries, organise bookings, alter appointments and ensure patients wait in the correct order to be seen. 

Your role will also involve: 

- Acting as the public face of the Audiology Departments 
- Directing patients from other departments to the right area 
- Dealing with a variety of patient calls including those from dissatisfied patients 
- Assisting the Admin Services Manager and Audiologists 

About You 

To be considered as a Receptionist & Administrative Officer, you will need: 

- At a minimum, GCSEs in English & Maths at grade A* - C (or equivalent) 
- Strong, professional communication skills 
- The ability to work as part of a team 
- A flexible approach to work 

Ideally, you will have experience gained in a reception or front-of-house environment, but this isn't essential. 

Other companies may call this role Receptionist & Administrative Officer, Administrator, Receptionist, Secretary, Admin Officer, Front of House Receptionist, Office Administrator, Client Services Administrator, EA, PA, Executive Assistant or Personal Assistant. 

Please note, this is a full time role working 37.5 hours per week 8am – 6pm on Monday, Tuesday, Wednesday and Friday. 

Webrecruit and Chime Social Enterprise are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. 

So, if you are looking to kick-start your career as a Receptionist & Administrative Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.