Collections Advisor

Black Horse is the UK's leading provider of motor finance, with a range of motor loans and hire purchase products. We support 5,000 motor dealers and last year alone helped over 200,000 customers with point of sale motor finance for cars, motorbikes, caravans and motorhomes.

Sometimes our car finance customers need our help and that's where you come in.

Together with your active listening and verbal communication skills and the ability to build relationships with customers over the telephone, you'll agree and gain the customer's commitment to solutions.

You'll take ownership of your workload and make decisions to deliver what matters to our customers within our guidelines.

To enable us to have the best opportunity to support our customers, we are available to them on Saturdays and evenings so we'll need you to work on average 1 in 3 Saturdays and on a rota between the hours of 08.30 - 19.00 Monday to Friday .

In return for your efforts, we offer a competitive reward package. Please see our careers website for more details.

At Lloyds Banking Group we are committed to building a workforce which reflects the diversity of the customers and communities we serve, and to creating an inclusive workplace where all our colleagues can be themselves and succeed on merit.

We're committed to the principles of agile working and are proud of the industry recognition we have received, including Stonewall Top 100 Employer, Top 10 Employer for Working Families and Times Top 50 Employer for Women all in 2016.

Join us and become part of an inclusive, values-led culture, focused on making a difference. Whatever your aspiration, you can expect excellent benefits, personal development and a career that's enriching and full of opportunity.

Together we make it possible