French and English Speaking Pre-Sales Advisor
- Recruiter
- Anonymous
- Location
- Burnley
- Salary
- Competitive
- Posted
- 22 Sep 2017
- Closes
- 20 Oct 2017
- Sectors
- Multi lingual
- Contract Type
- Permanent
- Hours
- Full Time
French and English Speaking Pre-Sales Advisor
We are currently recruiting for a company in Burnley, where they are looking to recruit a French and English-Speaking Pre-Sales Adviser, to work on a permanent, full time basis with them.
The company in question are an online retailer that offer a superb range of home products. Based in the UK, they have a massive choice of home improvement products at the best possible prices; they have a strong customer base, often dealing with customers based in France, Spain, Germany, Italy, Netherlands, USA, Canada, ROI and the UK.
As a Pre-Sales Adviser, you will be the first point of contact from many of the French and English customers and will need to provide high levels of customer service whilst supporting on going sales opportunities. FULL TRAINING IS PROVIDED FOR THIS ROLE.
Key responsibilities in this role include;
• Deal with incoming calls, web chat and emails in relation to company products
• Process sales orders on the computer
• Talk through new company products with customers.
• Forge good working relationships within internal departments.
• Proactive suggestions of business improvements that can be made to achieve objectives.
• Carry out regular competitor reviews to keep abreast of promotional activity and pricing strategies, with a view to gaining market share.
Hours of work (40 hours per week)
• Between the hours of 08:30 - 22:00 Monday to Friday and 8:30 - 17:00 Saturday and Sunday. MAIN SHIFT PATTERN FOR THIS ROLE WLL BE 8:30AM - 5PM MONDAY -FRIDAY.
Salary and Benefits
• Wage: GBP17,600
• Holidays: 32 days per year
• Benefits: Discounts on company products, onsite parking, onsite canteen and more.
• Customer Satisfaction Bonus- after 6 months' employment, you will be entitled to receive a GBP250 bonus every 3 months, should the company hit targets on Customer Reviews.
Requirements for this role;
• Fluent in French
• Fluent in English
We are currently recruiting for a company in Burnley, where they are looking to recruit a French and English-Speaking Pre-Sales Adviser, to work on a permanent, full time basis with them.
The company in question are an online retailer that offer a superb range of home products. Based in the UK, they have a massive choice of home improvement products at the best possible prices; they have a strong customer base, often dealing with customers based in France, Spain, Germany, Italy, Netherlands, USA, Canada, ROI and the UK.
As a Pre-Sales Adviser, you will be the first point of contact from many of the French and English customers and will need to provide high levels of customer service whilst supporting on going sales opportunities. FULL TRAINING IS PROVIDED FOR THIS ROLE.
Key responsibilities in this role include;
• Deal with incoming calls, web chat and emails in relation to company products
• Process sales orders on the computer
• Talk through new company products with customers.
• Forge good working relationships within internal departments.
• Proactive suggestions of business improvements that can be made to achieve objectives.
• Carry out regular competitor reviews to keep abreast of promotional activity and pricing strategies, with a view to gaining market share.
Hours of work (40 hours per week)
• Between the hours of 08:30 - 22:00 Monday to Friday and 8:30 - 17:00 Saturday and Sunday. MAIN SHIFT PATTERN FOR THIS ROLE WLL BE 8:30AM - 5PM MONDAY -FRIDAY.
Salary and Benefits
• Wage: GBP17,600
• Holidays: 32 days per year
• Benefits: Discounts on company products, onsite parking, onsite canteen and more.
• Customer Satisfaction Bonus- after 6 months' employment, you will be entitled to receive a GBP250 bonus every 3 months, should the company hit targets on Customer Reviews.
Requirements for this role;
• Fluent in French
• Fluent in English