Receptionist / Administrator

Receptionist / Administrator. (Gorleston)

We are an award winning, family owned business operating out of Six specialist accident repair centres, employing around 180 people across Norfolk.   

The Company continues to invest in Training and Technology to ensure it remains at the forefront of an ever changing industry.       

With continued growth and ever increasing work levels, we are recruiting the following full time, permanent position: Receptionist / Administrator. (Gorleston)

This full time role (45 hours on a Monday to Friday, plus Saturday Mornings on a rota basis) will involve all aspects of Receptionist and Office Administration duties, based at our Motor vehicle Accident Repair Centre in Gorleston, near Great Yarmouth.

You must be confident, with the ability to delight our customers and work providers, whether in person, by telephone or using electronic methods.

The Receptionist duties will include meet and greet of customers, receipt and handover of vehicles, dealing with customers and enquiries, liaising with customers, work providers and colleagues, answering telephone enquiries and completing a wide range of daily tasks. 

Administration work involves all aspects of administration, including invoicing, updating systems, daily progress updates, drafting letters and following our procedures.

Applicants must have previous experience in a customer service and administration role, along with good IT skills and a working knowledge of Microsoft Office (i.e. Word, Excel and Outlook)

Bodycentre experience would be an advantage, although not essential as Training can be provided.