Solutions Coordinator - Retail

Solutions Coordinator
Location: Plymouth
Hours: 27.5 hours per week, Monday - Friday
Contract type: Permanent
Salary: GBP 18,805 per annum pro rata

About the role
We have a unique opportunity for a Solutions Coordinator to join our Retail Commercial Development office in Plymouth.

The post holder will be responsible for the co-ordination of any changes to the retail estate and its assets, including procedural changes and accurate record keeping of such events. They will also be responsible for the co-ordination of equipment into new shops, including telephone lines, broadband and tills, and will be the first point of contact in this process.

In addition to this, the Solutions Coordinator will support the gift aid, loyalty and EPoS teams during busy periods.

About the team
The Retail Department, which forms part of the Fundraising Division, operates around 330 Red Cross charity shops throughout the UK and has a complement of over 6,500 volunteers and 700 paid staff and a turnover circa GBP 30m per annum.

The Commercial Development department is responsible for developing EPoS systems which encompasses Gift Aid and the Red Cross Loyalty Card and supports retail field staff with management information as well as equipment for the new shops and the supply of corporate donations and warehousing.

About the person
The successful candidate will have previous experience of working in an administrative role, and will have excellent written and verbal communication skills, with an ability to build strong relationships with both internal and external contacts.

We are particularly keen in hearing from candidates who can demonstrate the below skills and experience:

• Qualified to GCSE standard or equivalent
• Working knowledge of Microsoft packages including Word, Excel and Powerpoin
• Excellent problem solving skills.
• Excellent organisational and planning skills

Closing date for applications is 23:59 on Wednesday 11th October 2017

We offer a wide range of staff benefits, these include:

• 36 days holiday (including Bank Holidays)
• Up to 6% contributory pension
• Childcare vouchers

The British Red Cross helps millions of people in the UK and around the world to prepare for, respond to and recover from emergencies, disasters and conflicts.

Our volunteers and staff help people in crisis to live independently by providing support at home, mobility aids and transport. We also teach first aid skills.

We are part of the global Red Cross and Red Crescent humanitarian network. We refuse to ignore people in crisis.

The British Red Cross is committed to being an inclusive employer with a diverse workforce. We encourage applications from people from the widest possible diversity of backgrounds, cultures and experiences - including disabled and ethnic minority candidates. This is to contribute to the breadth of experience we need to respond to people in crisis.

The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738).

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Refusing to ignore people in crisis