Allocator Cleaning Operation - Flightcare Multiservices

Please note: This position is for Flightcare Multiservices, a subsidiary of Swissport, is full time, permanent offering a salary of GBP17,459.00 per annum.

Job Summary

Providing a flexible, responsive and efficient day to day cleaning operation within the airport ensuring that requirements are met and exceeded within the appropriate budget. Customer contact and management of the team to ensure that the highest standards are achieved is very important. Health and Safety policies, Ramp Awareness and Operational excellence will play a key part in this role.

Job Responsibilities

• Manage the day to day crew allocations and other resources to meet customer requirements as directed by the Duty Manager
• Ensure that the Duty Manager is regularly and accurately informed of operational progress
• Deal with customer complaints proactively and ensure that the Duty Manager is regularly and accurately informed
• Collate and prepare all operational paperwork to meet Company timescales
• Ensure a comprehensive and accurate approach to customer requirements, referring where necessary to your Duty Manager
• Contribute to Recruitment, Health and Safety, Training, Performance Management and all Company Policies including Grievance, Disciplinary and Equal Opportunities to ensure that the needs of the business are met, seeking support from the respective senior management team where necessary
• Play a proactive part in meeting the Company Business objectives
• Contribute to the daily status report on your base, detailing any operational delays / incidents, additional work achieved and any other details as from time to time may be required
• Ensure relevant administration duties required daily, weekly, monthly as required by the Duty Manager are completed
• Ensure compliance to relevant ISO Quality Standards
• Report all equipment malfunctions to the appropriate supervisor/manager
• Comply with all UK / Ireland / EU legislation as well as airport authority and carrier security requirements
• Comply with Swissport Standard Operating Procedures (SOP's)
• Maintain the highest standards of safety and security at all time
• Other duties as assigned
  
  The list is not exhaustive and may vary depending on location and local customer requirements.
  
  Qualifications and Competencies
  
  
• In possession of at least three GCSE's / O Level or Leaving Cert (and equivalent)
• Microsoft Office (Excel, Work, PowerPoint) skills and experience required
• Good working knowledge of COSHH regulations
• A minimum of 2 years supervisory experience
• Proven experience gained in either a Cleaning, Aviation, Ground Handling or similar industry
• Ability to monitor and control stock
• Full valid driving licence essential
• Flexible to work on various shifts (days, evening, nights, weekends, and holidays)
• Ability to speak and understand the English language
• Ability to travel to the airport at times where public transport is not available
• Ability to follow processes and procedures and apply flexible approach when required
• Willingness to work in inclement weather
• Physically fit, able to work in a manual environment and repeatedly lift up to 32kg throughout a shift.
• Able to work as a team in a fast paced environment
• Previous experience working in an aviation environment is desired
• Ability to speak additional languages is desiredEqual Employment Opportunity Statement
  
  Swissport as an equal opportunity employer bases its hiring decisions on the business need and the best qualified candidates available, and does not discriminate in its employment decisions on the basis of any protected category. Candidates who are offered employment may be subject to a criminal record and other background checks as permitted or required by company policy or applicable law.
  
  About us
  
  Swissport International Ltd. is the leading Ground Services Provider to the aviation industry. Swissport is employing over 60,000 dedicated professionals, serving over 700 client companies at 269 stations in 48 countries on five continents. Swissport delivers unparalleled value in the areas of Ground Handling, Cargo Services, Executive Aviation, Travel Services, Fuelling and Aircraft Maintenance. We strive to operate with the core values of People, Professionalism, and Partnership in all that we undertake. Our mission is simple - "To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience".
  
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