Customer Service Administrator

Administration Support Coordinator - Bristol - £18,360 - £22,000 p.a. + benefits

Develop your potential and career with a rapidly expanding training provider in Bristol

The Role

As Administration Support Coordinator, you will deliver an outstanding level of customer service through the provision of administrative / telephone support to learners, existing and prospective clients and internal colleagues. Responsibilities include:

• handling telephone and email enquiries in a timely and effective manner
• building and maintaining relationships with clients and key stakeholders
• support sales, marketing and business development activities
• manage administration work to deliver initiatives and projects on time
• maintaining accurate and relevant records / producing compliance paperwork

You will be a great organiser who loves interacting with people on the phone, have bags of confidence and the desire to deliver great customer service and excellent administration.

The Company

Our client, based in Bristol, is one of the top performing and fastest growing training companies in the UK. With their success built upon tailored solutions to meet the specific needs of employers and employees, they serve a rapidly expanding customer base across the Active Leisure, Hospitality, Retail, Business & Commerce and Health, Care and Early Years sectors. Their dynamic growth is set to continue as they offer new training and employment programmes, focusing on the provision of Apprenticeships and commercial training for all.

They offer a performance bonus in addition to basic salary, 25 days paid holiday plus bank holidays, company pension scheme, life assurance, staff incentives, etc.

The Person

As Customer Service Administrator, you will have previous experience working in a customer focused environment (e.g. office / sales administrator / account executive / client services coordinator etc.) to deliver high levels of customer service. You will have excellent administrative and written / verbal communication skills with a customer focused approach including:

• enjoy working within an entrepreneurial, fast-paced team environment
• good IT skills including MS Office (Word, Excel, Outlook)
• excellent attention to detail and strong work ethic / can-do attitude
• enthusiastic attitude and excellent relationship building skills

If you wish to be considered for the role of Customer Service Administrator, please forward your CV stating current remuneration details and availability quoting reference 272560R.

WE REGRET WE CAN ONLY ACCEPT APPLICATIONS FROM PERSONS AUTHORISED TO WORK WITHIN THE UK

Applications are invited with experience in: customer service administration jobs customer service advisor apprenticeship administrator training sales support administration sales executive functional skills administrator Bristol jobs

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