Warehouse / Airfreight Operative, Newcastle
- Recruiter
- Kuehne + Nagel
- Location
- Newcastle Upon Tyne
- Salary
- 24500.00 GBP Annual
- Posted
- 19 Sep 2017
- Closes
- 26 Sep 2017
- Sectors
- Distribution & Warehouse
- Contract Type
- Permanent
- Hours
- Full Time
Warehouse / Airfreight Operative
Newcastle
Reference Number: GB06871
We are one of the world's top 3 airfreight forwarding specialists, providing a comprehensive range of international air cargo solutions and unbeatable levels of customer service. Our global airfreight teams are located in more than 300 offices worldwide and offer specialised, industry-focused services.
Provide a comprehensive airfreight support role by promoting excellent customer relations. Maintain existing business and develop new business opportunities within the Airfreight department. Hold a key warehouse operational role on a day to day basis.
Your tasks and responsibilities
* Handling import/export documentation
* Receiving and processing alert files for imports and airline import documents using K+N operating platform
* Building strong customer relationships
* Assisting customers with their enquiries
* Proactive response to service issues
* Communicating with customers to ensure accurate import/export documentation
* Input of import entries to K+N CSP for Customs processes.
* Supporting the team in daily operational activities
* Production of delivery documents
* Maintaining customer reports and information flows to meet customer demand
* Working to ensure customer base receives excellent service levels
* Development of new sales opportunities for the team's and company's benefit
* Performing general office duties
* Inbound/Outbound freight checks - Ensure received within acceptable temperature ranges, without damages and within KN guidelines
* Accurate completion of inbound/outbound documentation
* Safe handling of dangerous goods in line with KN policies and procedures
* Unloading/Loading vehicles as and when required in line with KN policies and procedures
Your skills and experience
* Experience, preferably gained in an International Air Freight Forwarding environment
* Fully conversant with all aspects of air freight procedures
* Ability to work to demanding deadlines
* Excellent telephone manner and communication skills
* Computer literate
* Ability to work on own initiative and as part of a team is essential
* Clean Driving Licence
* Operational warehouse experience preferable
* FLT Licence
With over 70,000 employees at some 1,200 locations in over 100 countries, the Kuehne + Nagel Group is one of the world's leading logistics companies. Its strong market position lies in the seafreight, airfreight, contract logistics and overland businesses, with a clear focus on high value-added segments such as IT-based integrated logistics solutions.