Services Coordinator

Do you have excellent organisational skills? Do you possess strong customer focus and commercial awareness?

Our client are seeking a Service Coordinator to join their UK & ROI Sales Service Coordinators team who facilitate the service delivery process from enquiry through to supply and invoice.

The role is on a full-time, permanent basis and based in Cheltenham.

Key Responsibilities (not exclusively):

• To promptly process orders and implement the service contract scheduling and invoicing process.
• To co-ordinate customer visits, both reactive and proactive, including 24 hour priority response, commissioning, survey and audit requests.
• To optimise the opportunities that your customer touches give you - asking the right questions and sharing, as appropriate.
• To liaise closely with credit control and sales engineers to manage our activities, protecting our working relationship whilst pro-actively managing risk.
• To undertake root cause analysis, recommending continuous improvement activities.

Personal Specification:

• Ability to multi task and manage own time effectively.
• Ability to work collaboratively with other teams to ensure results.
• Excellent commercial awareness & customer focus.
• Attention to detail.
• Excellent communication skills (written & verbal).

If you feel that this role may be of interest to you then please apply online with your CV for immediate consideration or email

Please note that due to the large number of applications we receive we cannot always come back with a response so if you have not heard from us within 7 working days then please assume that your application has not been successful on this occasion.

Meridian Business Support is acting on behalf of our Client as a Recruitment Agency.