Sage 50, Sage 200 or ERP Support Consultant - Gloucestershire

Recruiter
Ambis Resourcing
Location
Tewkesbury
Salary
Competitive
Posted
19 Sep 2017
Closes
04 Oct 2017
Sectors
IT, IT Support
Contract Type
Permanent
Hours
Full Time
Sage 50, Sage 200 or ERP / Accounting Software Support Consultant to work for a thriving software consultancy in Tewkesbury who are resellers of Sage business management and financial software and CRM solutions. Starting salary to GBP28k plus company benefits.

This is a real opportunity for an Applications Support Consultant with Sage 50, Sage 200 or accounting, finance, payroll or ERP software support experience, to work with a talented and friendly team of Software Implementation Consultants and Support Analysts looking after a large base of clients and building strong relationships.

As a Support Consultant, you will be part of the help desk / support desk, taking enquiries by telephone and email and providing resolution to their clients accounting software problems. You will log and track your calls / requests, adhering to SLA's and escalating problems where necessary. There will be plenty of opportunities in the future to get involved in software implementation and / or training.

You need confidence and personality, a really good telephone manner and knowledge of Sage 50, Sage 200, Accounting, Finance, Payroll or ERP software with excellent verbal and written communication skills and a 'can do' attitude. You will enjoy working for a small company, 25 strong, where you can make real impact and use your initiative.

Candidates should be bright and enthusiastic, with proven experience of either supporting or working with professional accounting software such as Sage 50, Dynamics NAV, Agresso, Sage 200, Lawson, Access Accounts, Epicor, Sage Line 500, Iris Exchequer, SunSystems, SAP Business One, NetSuite, COA, Coda or any other similar solution. You should have great customer service skills and a thirst for learning. You will get full training across to their Sage 200 products if you have the relevant accounting / ERP support skills.

You will be joining a company who have enjoyed strong growth throughout their history and have further plans for growth over the coming year. This is an excellent working environment, with plenty of training, personal development and a great career path.

Please contact Jake King or Carolyn MacLurg at Ambis Resourcing in the first instance to find out more about the role or send your CV across to us as soon as possible for a call back.