Membership Manager

The charity is currently seeking an experienced manager to head up our membership team and ensure the effective and efficient delivery of our membership scheme.

With over 30,000 members our membership scheme is crucial to the achievement of the charity's aims and objectives. You will need to draw on your organisational and management skills to lead and support and small and committed team to achieve our targets for growth. You should be familiar with CRM databases, and comfortable compiling reports and analysing data.

We are looking for an ambitious individual who can deliver a rewarding member experience. You will be responsible for developing and implementing an engaging supporter journey and helping us to achieve our growth targets. You will also work to raise the profile of membership on and off site, highlighting how membership income enables the charity to support the sustainability of the arboretum. The Membership Manager has line management responsibility for 2 team members, and will have ownership of the whole process and lifecycle of membership.

We are looking for someone who can hit the ground running, with the ability to build robust and effective working relationships with a broad range of stakeholders, including volunteers who support member recruitment and engagement.

Supported by the charity's Chief Executive, a committed Board of Trustees, and working closely with our fundraising team, this role represents an excellent opportunity for someone looking to take their next step in management and build on their membership experience to date.

In return we can offer you a stunning work environment within the beautiful, historic landscape of Westonbirt, the National Arboretum, and an opportunity to be part of its future.