Senior Engineer - IN and VAS

Senior Engineer IN & VAS Systems

Hatfield

GBPCompetitive + benefits

The job:

We're EE. And our vision is to provide the best network and best service so our customers trust us with their digital lives. We're doing that by building a new digital backbone for Britain and offering a great experience to each and every one of our customers - through our stores, in our centres and online. But we can only achieve our vision by having great people working for us. People who are empowered, supported, challenged - and rewarded. Since becoming part of the BT family, we've focused on creating an energising culture that makes EE an even better place to build a career. That's why the Sunday Times named us one of the Best Big Companies to Work For. But why take their word for it? Come and see for yourself.

As Senior Engineer, you'll be responsible for ensuring the service availability for one of the UK's leading mobile network operators. Supporting the maintenance of both IN & VAS systems, it will be down to you to make sure we have the service levels required to protect a key business revenue stream. At the same time, you'll be handling incident solutions and running risk management to always ensure we are performing at a high level, and meeting our KPI's. This is an opportunity to work at the heart of an ever changing, ambitious company. You'll make a lasting impact on our future by guaranteeing our customers always receive the highest quality service.

What you'll do:

• Maintain and manage upgrades of our existing systems
• Be an expert for all Unix, Linux, and Windows systems under your domain
• Ensure all systems are monitored, alarmed and regularly reviewed
• Proactively recommend new processes that would improve services internally and add value for our customers
• Collaborate with departments and third parties across the company to improve our service performance and service quality.

You'll definitely:

• Have knowledge of intelligent networks (SSF/SCF)

• Bring experience in the telecommunications industry

• Have proven system administration skills in: Windows, Solaris, HP-UX and Linux

• Be confident in using Oracle and MySQL databases

• Understand ESX, CAG, XenApp technologies

• Be able to handle, diagnose and resolve operational incidents

• Manage supplier expectations and liaise with equipment vendors and customers.

What's in it for you?

• Competitive salary
• Pension
• Healthcare Cash Plan
• Bonus
• Life Assurance
• 25 days' holiday
• 75% discount on your personal EE mobile phone package
• 30% Friends and Family discount from day one (conditions apply)
• Other discounted products and services, as well as a range of other benefits

At EE, we're creating an inclusive working environment where people from all backgrounds can succeed. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.

If you're thinking about working for the UK's biggest and fastest network, why not follow our shiny new recruitment channels on Twitter , LinkedIn and Glassdoor . Packed with the latest jobs, company news and career stories it could be a great move.

Documents

• Senior Engineer IN and VAS job desc.pdf (68.88 KB)