Call centre Advisor

Do you have great customer service skills? Are you looking to build a career in the public sector?

A well known government department is looking for a number of dynamic and dedicated customer service agents to join their team in the centre of Manchester. You'll be given full training before you start, and you'll enjoy all the benefits of working for a government department as well as the prestige. With great transport links and a café on site, this is a fantastic opportunity for you to take your career forward.

About the role

Working in a busy inbound call centre, you'll be dealing with issues of a sensitive and personal nature. You'll need to use your good administrative skills to confirm client details over the phone and comply with data protection regulations. You'll adhere to company practices and values, updating each case as you go on their online system.

Based in a brand new building, you'll have access to an on-site café as well as comprehensive training before you begin, so you'll be fully equipped with everything you need when you start!

If you've got a background in customer service and are looking for a new opportunity to drive your career forward, then this could be the perfect role for you.

Apply today for more information, and we'll call you to explain the role in more detail.