Food & Beverage Assistant, Guildford

Food & Beverage Assistant

The Place

Barnett Hill Hotel is the newest member of the Alexander Hotels family joining the Group in September 2016. We are building up the permanent number of employees at the hotel to ensure excellent guest service is offered consistently in all areas.

As a result we are seeking smart, energetic and enthusiastic Food and Beverage Assistants to join our restaurant/banqueting team.

Barnett Hill is a beautiful Queen Anne style property, built in 1905, set within 26 acres of lovingly maintained gardens and woodlands, sitting in the heart of the Surrey Hill area of outstanding natural beauty just outside Guildford, Surrey. This idyllic location is 15 minutes from Guildford town and 45 mins from Central London. Since 1944 Barnett Hill has been used for training, conference and events, with bedrooms later being added; to date it now serves as a beautiful venue for leisure, dining, wedding and conference events. Bedrooms at Barnett Hill show historic and contemporary personalities. Each room is individually decorated, comfortable and finely appointed. Many are in the main house and other located in an adjacent bespoke accommodation building. Currently a 3 Star Hotel Peter & Deborah Hinchliffe have exciting plans for refurbishing and redeveloping the property to give it that Alexander Hotels sparkle.

• The hotel today offers;
• Stunning grounds of 26 acres
• 60 bedrooms Restaurant Bar and Lounges
• 15 function/conference rooms catering for us to 70 guests
• 3 suites for Civil Ceremonies

The Role

Working in our Hotel Restaurant you will be serving food and beverage to residents, conference and event guests as well as local visitors. Service for guests covers breakfast, lunch and dinner 7 days per week so candidates must be available for flexible shift patterns across 5 days including weekends

Duties include;

• Preparing the restaurant for service
• Meeting and greeting guests
• Taking guest orders
• Serving food and beverage including alcoholic beverages
• Completing satisfaction checks
• Resolving any service issues
• Presenting bills to guests and taking payment
• Resetting the restaurant at the end of the shift ready for the next service
• Ensuring work area is clean and tidy before departing

Requirements

You must have smart appearance, excellent communication skills with a passion for guest service and experience within a quality food service hotel/restaurant required.

Ability to work flexible shifts 5 days per week including weekends. Shift patterns include; 6.30am to 2.30pm, 7am - 3pm and 3pm to 11pm

Benefits

GBP16,000 per annum

• 4 weeks holiday
• 8 Bank holidays
• Free car parking
• Employee uniform

Following completion of the company's 3 month probationary period access to a range of company benefits including:

Discounted hotel accommodation for yourself and your family at all hotels
Discounted hair treatments at our two Utopia Spas
Discount off all food & beverage at all hotels
Discount of individual treatments booked in our two Utopia Spas
Discount on retail products in our two Utopia Spas
Refer a friend staff recruitment scheme In additional you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday