Centre Host

Inchcape UK have been awarded No.1 in 'The Sunday Times Best Big Company To Work For' 2016

Do you want to join in our success?

Centre Host - Audi Tetbury

The Role

As a Centre Host you will deliver an incredible customer service experience to all who enter the Retail Centre. As a Host you will build rapport with our customers, establish their needs quickly in order to create a bespoke service for them. Our Hosts are our Brand Ambassadors, reflecting the brand image and standards in everything they do. Audi are a 7 Day business so weekend work will be required. You will work approx. 30 hours per week but this may vary dependent on business needs.

Role Requirements

To be a success in this role, you will have

* Excellent communication skills, both written and verbal

* IT literacy

* Incredible customer service skills

* The ability to multi task and work under pressure

* A friendly and approachable manner

Your Responsibilities

* Meet & Greet Customers & Visitors and provide suitable refreshments

* Answer and manage telephone system

* Accurately record calls & visits and relay messages in timely manner

* Some invoicing & filing may be required

* Manage customer waiting area and showroom - customers & housekeeping

Benefits

As a Centre Host will receive a competitive salary, we also offer great benefits including:

* 22 days holiday, rising to 25 after 5 years

* Company pension scheme

* Life assurance

* Childcare voucher scheme

* Discount gym membership

* Vehicle purchase discount

* Employee Advantage - retail discounts with over 3000 retailers

* Cycle to work scheme