Commis Waiter/ess Surrey

The Place

Langshott Manor Hotel, part of Alexander Hotels a private group of quality hotels of distinction just outside London.

4 Red Star, Award winning Elizabethan Manor House set in 3 acres of stunning grounds with an ancient moat. 22 bedroom hotel with the many charming lounges all with open fires as well as the sumptuous 3 Rosette Mulberry Restaurant.

Please see our website for a full list of facilities and bedrooms as well as sample menus for our restaurant and private dining guests.

The Role

Working in our award winning Mulberry Restaurant (3 Rosette) serving food and beverage to residents, business and local guests. Service for guests covers breakfast, lunch and dinner 7 days per week so candidates must be available for flexible shift patterns across 5 days including weekends. 5 days per week, flexible shifts covering breakfast/lunch/dinner service, including weekends. To serve food and beverage service within our 3 Rosette Mulberry Restaurant and for exclusive use corporate and wedding events.

Duties include;

• Preparing the restaurant for service
• Meeting and greeting guests
• Taking guest orders
• Serving food and beverage including alcoholic beverages
• Completing satisfaction checks
• Resolving any service issues
• Presenting bills to guests and taking payment
• Resetting the restaurant at the end of the shift ready for the next service
• Ensuring work area is clean and tidy before departing

Requirements

• Smart appearance
• Excellent communication skills with a passion for guest service
• Experience within a quality food service hotel/restaurant required

Benefits

• Staff accommodation is available if required
• 4 weeks holiday
• 8 Bank holidays
• Free car parking
• Employee uniform

Following completion of the company's 3 month probationary period access to a range of company benefits including:

Discounted hotel accommodation for yourself and your family at all hotels
Discounted hair treatments at our two Utopia Spas
Discount off all food & beverage at all hotels
Discount of individual treatments booked in our two Utopia Spas
Discount on retail products in our two Utopia Spas
Refer a friend staff recruitment scheme In additional you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday