Receptionist / Recreational Assistant

Job Title: Receptionist / Recreational Assistant

Location: Hornsey, N8

Salary: £8.68 per hour

Position: Part Time, Permanent

Hours: Mondays & Thursdays 5pm - 10pm and every 3rd Sunday, 9.30 - 1pm

Reports To: Senior Receptionist

Closing Date: Friday 29th September 2017, 9am

Interview Date: Week Commencing 2nd October 2017

The Harringay Club provides a range of sporting activities for both adult and children to improve their health and wellbeing. Our timetable has a large choice of gymnastics, dance, ballet, drama, yoga and martial art classes.

Reception Duties:

• Serving customers, taking money for activities, memberships and courses and accurately accounting for all transactions at the end of each shift.
• Welcoming members, clients and visitors and providing accurate information concerning the company's programmes and activities
• Assisting set up and set down in the hall/studios
• Dealing with telephone enquiries, recording messages from incoming calls and transfer calls
• Maintaining a clean and tidy environment, both behind and in front of the counter.

Administration Duties:

• Carrying out general administrative tasks such as word-processing and filing.
• Collating summary reports at designated intervals.
• Undertaking administrative duties to support the delivery of an effective programme of coaching and teaching
• Ensuring that adequate stocks of information packs, programmes and relevant leaflets are available at reception for prospective members / interested parties
• Carrying out administrative tasks to process membership sales, changes and cancellations.
• Actively promoting and selling products and services
• Promoting and participating in initiatives to improve membership sales

General:

• Maintaining an up to date knowledge of the programmes offered by the Harringay Club
• Maintaining an orderly-working environment, including files, equipment etc.
• Promoting members events and classes
• Attending programme meetings report/comment/advise on duty officer matters and taking part in discussions on other aspects of programme
• Attending work related training sessions as directed by the Harringay Club Manager.
• Delivering the highest standard of customer service at all times
• Achieving performance targets.
• Undertaking other tasks that may be required from time to time to ensure the efficient operation of the facility.
• Ensuring security of the Harringay Club property and premises

Benefits

• 25 days annual leave (pro rata'd)
• Free childcare (subject to availability)
• Free Gym Membership
• Training allowance to compliment Job Role
• Pension
• Free classes for dependants at the Harringay Club (subject to availability)
• Free childcare for dependants (subject to availability)

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