Sales Executive / Administrator / Business Development Exec

Hinckley, Leicestershire, England
£15000 - £26000 per annum + OTE
14 Sep 2017
12 Oct 2017
Daniela Brazza
Contract Type
Full Time

Job Title: Sales Executive/Administrator

Location: Hinckley

Salary: £15,000 - £26,000 per annum with OTE (depending on experience)

Job Type: Full Time, Permanent

Hours: 40 hours per week, Monday - Friday

Our Client:

Our Client is a supplier of plastic shims and gaskets more than 30 years. The Company has developed an international reputation as a flexible and qualitative source for thermoplastic sheet and polyester film.

They are currently looking to recruit for a Sales Executive/Administrator to develop and maintain excellent relations with new and existing customers ensuring all information is communicated between customer and sales team.

Key Responsibilities:

  • To always operate within the Company Quality System.
  • To take down customer orders, price customer enquiries and ensure all jobs are costed and run at a profit.
  • To advise customers on materials and company capabilities.
  • To promote the company to customers and potential customers.
  • To conduct company sales and marketing promotions as instructed by senior management.
  • To answer telephones take messages and transfer calls as necessary.
  • To send company information / samples to customers when requested.
  • To maintain company files and document storage systems.
  • To help progress orders for customers and advice on lead times.
  • To enter new customers and keep a log of new customers for each month
  • To create work orders from customer orders.
  • To maintain the customer files.
  • To announce visitors and request them to sign in.
  • Processing customer complaints and complete all relevant forms before passing to the Office Administrator or Quality Manager.
  • Processing supplier rejects and completes all relevant forms before passing to the Office Administrator or Quality Manager.
  • Keeping abreast of developments in the plastic (Polyester / Shims) and conversion industry.
  • To discuss outstanding orders (mainly your customers) on a weekly basis with the production manager and advising customers of delays or any other issues.
  • To visit customers once the groundwork has been set in concrete and with the permission of senior management.
  • To ensure all visits are followed up with a full visit report and filed appropriately once signed off by senior management.
  • To gain new business and achieve the set sales target
  • To produce an Excel spreadsheet on a monthly basis for new customers gained, showing; product / quantity taken, expenditure, contacts + dates, and any other information which would be relevant.
  • To fulfil the contractual hours of employment as stated in the main terms of employment.
  • To complete any other reasonable task requested by the office staff.
  • Processing a high volume of product orders
  • Communicating internally with other departments important feedback from customers and updating required registers with the information
  • Managing the correspondence between the sales team and their clients and ensure customer queries are responded to in timely manner
  • Contact clients to obtain missing information or answer queries
  • Liaise with other departments to ensure customer's requests can be met
  • Placing order for materials, tools when required for customer's orders and managing purchase orders based on quotation and advise supplier to email back to confirm and acknowledge the order
  • Report regularly to your line manager on all activities relating to the role.
  • Adhere to all company policies and safety standards
  • Filing documents, general office administration duties

Essential Skills, Attributes, Qualifications Knowledge and Experience:

  • Ability to manage own workload and number of projects at the same time
  • Organisational Skills
  • Planning Skills
  • Pro-active approach to process improvement.
  • Problem Solving Skills
  • Attention to detail and accuracy
  • IT Skills
  • Excellent telephone manner
  • Team Working Skills
  • Excellent verbal and written communication skills
  • Experience in a general office, customer service or sales role.
  • Confident and enthusiastic

Please click the APPLY button to send your CV and Cover Letter for this role.

Candidates with the experience or relevant job titles of; Sales Executive, Sales Executive Administrator, Sales Associate, Internal Sales Executive, Sales Advisor, Sales Coordinator, Business Development Executive, Business Development Manager, Internal Sales Administrator, Sales Order Processor, Sales Agent, Sale s& Marketing Executive may also be considered for this role.

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