Business Development Executive
- Recruiter
- Brook Street
- Location
- Witney, Oxfordshire, England
- Salary
- £20000 - £22000 per annum
- Posted
- 12 Sep 2017
- Closes
- 10 Oct 2017
- Ref
- HW859
- Contact
- Claire King
- Sectors
- Customer Service & Call Centre
- Contract Type
- Permanent
- Hours
- Full Time
JOB PURPOSE
To develop relationships with targeted customers in order to identify new sales opportunities and recommend products to meet these requirements. Increase customer base by qualifying new customers and potential for development in line with business objectives.
To provide exceptional customer service to all JSP customers by processing their orders and queries with efficiency and accuracy, whilst offering proactive solutions to resolving problems quickly, executed with charm and professionalism.
RESPONSIBILITIES
- Maximise all sales opportunities from inbound / outbound calls
- Learn and understand the JSP product range in order to promote new products, up-sell and cross sell
- Effectively use questioning and listening techniques to understand the customer's application requirements in order to cross sell and up sell from the product range
- Use good questioning skills to understand a customer's requirements and give technical information confidently over the telephone
- Work to achieve agreed sales and growth targets
- Effectively use the company Customer Relationship Management system.
SKILLS & COMPETENCIES
- Communicate concisely and effectively, both verbally and in writing
- Creative problem solving ability
- Commercially aware
- Capable of working accurately under pressure, prioritising workload
- Be computer literate (Microsoft Outlook, Word, and Excel)
- Highly self-motivated and reliable - willingness to "go the extra mile"
- Enthusiastic attitude, professional manner and quick learner
- Good attention to detail and accurate key board skills
- Working to deadlines and targets