CRM Manager

Are you looking for a role where you can really make a difference? We're Artfinder, the art marketplace, and we're looking for someone who can shape and grow our CRM strategy.

You will take the lead on the full CRM-lifecycle, increasing revenue from this crucially important channel, whilst also focussing on our user journey and experience.

You are:

• An experienced, strategic CRM professional with an email marketing background, ideally with experience of several ESPs
• Self-driven and hands on - you'll be equally comfortable building strategy, collaborating with tech and product teams and getting stuck into building emails
• Analytical and results-driven. You will have a great understanding of how to measure and benchmark CRM performance, and how to segment our fast-growing user base, with a 'test and learn' mindset
• User-focused - you'll take a longitudinal view of our user lifecycle and map out the consumer journey in order to improve retention and consumer experience
• An innovator - selling art is hard. We're at the forefront of a new market and need someone who can grasp a new problem quickly and relish solving it. You are quick thinking, flexible, with an understanding of behavioural marketing / growth hacking

We are:

One of the UK's fastest growing tech startups. Following in the footsteps of Etsy and Not on the Highstreet, we're a marketplace connecting customers with original art from our vibrant community of 10,000 artists around the world. Artfinder is truly opening up the market, connecting artists and customers directly in an inspiring, easy and empowering way for the first time. With VC and angel investor backing, we are ambitious and fast growing - we've just opened an office in Miami, and this is a unique opportunity to join our team at a time of explosive growth.

You'll report directly to our CEO Jonas Almgren and work closely alongside Product and Marketing teams, based out of our Covent Garden HQ. Benefits include options in the business, a brilliant startup culture, generous holiday allowance, weekly grocery shop and Friday drinks, plus your own laptop.