Java Script Developer
The GCB6 Business Infrastructure Technical Manager role is based within Change and Service Assurance UK & Europe.
The role of the Business Infrastructure Technical Manager is to assist with project planning, user acceptance testing and java script coding development or contribute to key work streams of major project/programme initiatives.
The role holder will provide project office control and monitoring in a department with several key project work streams. The role holder will collaborate with other stakeholders to ensure critical changes to the system are implemented in an efficient manner with business need, regulatory risk, compliance and HSBC's ethos of "Best Place to Bank.
This is an exciting opportunity to join a pivotal team working in support of our retail, cc and wealth customer facing roles. Our departments role is to constantly improve frontline systems such as checkSmart and tracSmart, ensuring that they work as efficiently and effectively as possible. This means that users can spend more time effectively meeting customer needs. You will act as a link between developers, finance, internal IT and the customer facing business, ensuring all viewpoints are considered and acted upon.
The key skill required is the ability to code using Java Script and determination to become a subject matter expert on the system to assist and develop change for the business.
Your responsibilities will include:
- Support & lead assigned projects and deliverables with the main responsibilities to develop using Java Script coding language to enhance Worksmart systems and complete complex query resolution troubleshooting.
- Provide continual monitoring of the performance and integrity of the supported systems, working within the banks procedures to achieve their targets.
- Through building and maintaining strong working relationships with the wider business unit and third party developers, provide a communication 'bridge' between senior management, third party specialists and the rest of the business.
- Work to a prioritised brief to identify development work required. The job holder will become a subject matter expert on the Worksmart platform tracSmart and manage the development of approved system changes.
- Deputise for their team manager in meetings where the team manager is unable to attend.
Qualifications
The ideal candidate for this role will have:
- Experience working in relevant environment/s, i.e. Projects, System Testing , Query Troubleshooting & coding via Java Script
- Past working experience on relevant systems, i.e. Working knowledge of Bank Systems
- Experience of using relevant software packages, i.e. Direct Experience of using relevant software packages Microsoft Office 2010 applications (Word, Excel, Visio, PowerPoint)
- Availability to work the shift pattern required for this role, i.e. from time to time the individual will be required to work evenings &/or weekends for project launches and live issue resolution fixes
- Experience working in relevant environment/s, i.e. Requirement Analysis, Project Planning or Software Testing with an understanding of databases is desirable but not essential
- Role relevant qualifications, i.e.Prince II, IT/programming qualifications is desirable but not essential
- Past working experience in a relevant role, i.e. Analysis & Software testing experience is desirable but not essential
- Past working experience on relevant systems, i.e. Relevant software packages, i.e. workSmart (checkSmart, tracSmart) is desirable but not essential
- Experience of using relevant software packages, Java/html Coding is essential
- A track record of constantly looking for ways to do things better and an excellent understanding of the mechanism necessary to successfully implement change
- Experience of supporting others' performance, enabling them to achieve by providing clear direction, motivation and support
- Both spoken and written communication skills with experience of adapting your style and approach to the audience and message to be delivered
- Contributed productively to team objectives, sometimes supporting and sometimes leading activities to achieve shared goals
- Experience of making prompt and practical business decision, even in times of ambiguity, considering various perspectives and taking responsibility for outcomes
- Experience of creating and deploying comprehensive business/operating plans which consistently deliver desired results
Supported project teams/managers, showing an understanding of the basic principles of project management
The base location for this role is Whiteley.
At HSBC we look to enable our employees to better balance their work / life priorities and have the flexibility required to meet challenging needs as they progress through different life stages. Where possible we will consider the following flexible working options: part-time working, job sharing, term-time working, working from home and staggered hours. If in considering a role with HSBC you have a need for some flexibility in your working arrangements please discuss this with the recruitment team in the early stages of the application process.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.
Key search words: Business Infrastructure Manager, GCB6, Whiteley, project management, analyst, IT, Testing