Support Worker

Support Worker

Shrewsbury

£7.66 per hour - Salary will increase if you have an NVQ2

Full Time - Part Time or Bank Candidates will be considered

About Us

The Group was formed in 1994. They offer residential and community based services for people with learning disabilities and mental health needs. They have grown into one of the top providers of person-centred care within the Learning Disability and Mental Health arenas. They now provide supported living, residential services in over 159 locations.

Role Overview – Support Worker

You will provide care and support personalised to each Service User in line with their Care Plan. You will work within the team to provide individual high quality person-centred care to Service Users, supporting each to reach their optimum potential (hopes and dreams).

The ability to drive and access to your own vehicle would be desirable, but it is not essential.

Essential – Support Worker

•           Willingness to achieve (training) in line with regulations
•           Good basic numeracy & literacy
•           Proficient in IT; Word, Outlook, Internet
•           Participation in a wide range of Service User activities in the Service and community
•           Willingness to provide a range of care, relating to individual care plans including personal care
•           Ability to work within policy, process and systems of work e.g. medication management
•           Professional manner and presentation
•           Good spoken and written English ability to record information accurately
•           Flexibility to work irregular hours e.g. early morning, evening, weekends, sleep-ins
•           Use own initiative and to multi-task
•           Work well in a team
•           Manage own stress levels
•           Communicate tasks effectively
•           Ability to managing conflict

Desirable – Support Worker

•           NVQ/QCF2 or 3 in Social Care Awareness or equivalent
•           6 months experience in similar role or desire to work in the Health and Social Care Sector
•           Experience working with non-verbal communication methods
•           Experience of working with people with different needs and levels of complexity
•           Full driving licence to transport Service Users in the community
•           Proven ability to problem solving
•           Experience working in a changing environment

Principal Tasks - Support Worker

• Engages with and follows individual Service User Care Plans
• Updates Service User Care Plans and risk assessments
• Uses company processes to capture information and maintain Service User files
• Undertakes identified goal-oriented activities and care for each Service User
• Offers and presents options to support and empower Service User choice
• Responsible for the capture of outcome information and data, on company documentation and processes
• Completes specific, delegated tasks to deadlines and quality standards
• Provides key worker support
• Act as advocate for the Service User
• Works in partnership with colleagues, appropriate family, friends, others significant to the individual and care professionals
• Ensures Service Users are safeguarded by working within internal policies, medication management systems, staff handbook, all relevant external regulatory requirements (CQC, CSSIW, OFSTED etc.)
• Responsible for your own, Service User and site visitor health and safety (H&S)
• Works within company policies and procedures and relevant regulation at all times
• Engages with and follows individual Service User Care Plans
• Promotes best practice
• Confidentiality
• Flexibility
• Positive and professional  
• Willingness to travel
• These points cover the basics, and are by no means exhaustive; a full job description is available

In the first instance please send your CV and covering via the Apply Button