Housing Officer

This company is now the largest independent black and minority ethnic (BME) Housing Association in the North West. They work mainly in the inner cities of Manchester, Trafford and Stockport. Their head office is in Ardwick, Manchester. With its roots in the African Caribbean Community, the association champions the provision of quality affordable homes and services in sustainable multi-cultural neighbourhoods. With over 1000 homes in ownership and management, their asset base is £51 million and turnover is in the region of £4.5 million. They are currently seeking a:

HOUSING OFFICER - Communal Services
12 Month Fixed Term Contract
Full time, 35 Hours per week
Salary scale: £23,290 - £28,419

The successful candidate will be required to demonstrate that they can manage a busy and varied workload, meet tight deadlines, work effectively as part of a team and be committed to excellent customer service and equality and diversity. Ideally, the candidate will have experience of carrying out a similar generalist housing officer role.

Key responsibilities of this post include: -

- Managing circa 280 homes, including proactive management of rent arrears.
- Proactive handling of void properties, lettings and terminations.
- Dealing with anti-social behaviour and issues affecting the community
- Resident and community involvement
- Estate management
- Providing benefits advice
- Court casework

It is essential you are a car driver and have access to your own transport to be considered for this post.

Objective of the Post:

- To provide advice, assistance, support and guidance to the associations tenants to help them maintain their tenancy in an appropriate manner.
- To maximise the amount of income collected by the association through efficient income management action.
- To act on behalf of the association to enforce the terms and obligation placed on tenants within their tenancy agreement.
- To manage and optimise the use of the properties managed by the association.
- To implement the association's policies and procedures in respect of Housing Services.
- To adopt and follow best practice and customer principles.
- To meet the performance standards and achieve the targets set

Closing date for all returned applications is 5pm on Friday 22nd September 2017

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