Data Verification Assistant

Location
Alfreton
Salary
£16.5k per year
Posted
08 Sep 2017
Closes
06 Oct 2017
Ref
884231
Contact
Talk Staff Recruitment
Contract Type
Contract
Hours
Full Time

With the growing demand for our client’s products and services, a new, but experienced Data Verification Administrator is now required to help contribute towards their growing success.

You’ll be based at their offices in the Alfreton area of Derbyshire, on a full time and 6-month contract basis, with the opportunity for it to turn in to a permanent position, depending on the needs of the business.

What you’ll require to be considered for the role:

  • Have a good understanding of call centre operations and working practices
  • Excellent negotiation skills
  • Great communicational skills, both written & verbal
  • Be computer literate
  • Ability to work whilst under pressure

You’ll be responsible for ensuring that all proofs of identity that are provided by the customer have been checked and processed within the agreed timeframe. Also, you will resolving issues on orders that require intervention whilst supporting the Order Processing Team.

Within this position, you’ll also be:

  • Checking customers proofs of identity to confirm their validity and authenticity
  • Proactively contacting customers to obtain proofs of identity via e-mail and telephone
  • Liaising with customers through both inbound calls and e-mails
  • Maintaining accurate records of all action taken and updating relevant spreadsheets/ systems
  • Ensuring that quality commitments are upheld and re-enforced across all aspects of the role

Salary Information

£16,500 per annum.

Whilst this position is initially on a 6-month fixed-term contract, there is the view for this role to become a permanent position following a successful period and depending on the needs of the business.

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Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: IT, Administration and other commercial positions.

Talk Staff Recruitment act as an Employment Agency in relation to this vacancy.

See our website for more details and jobs available - http://www.talkstaff.co.uk/jobs

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