Student Services Receptionist and Administrator

Post Title: Student Services Receptionist and Administrator

Academic Unit/Department: Student Support/Student Services

Location: Newton Park

Line Manager: Solution Focussed Practitioner

Rate of Pay: £18,777 to 20,989 per annum

Contract: Permanent

Hours: Full time

Ref: 09/17/2509

Closing Date: 12 midnight GMT,  24 September 2017

Interview Date: 13th October 2017

About us

At Bath Spa University we work with one clear vision: to be a leading university in creativity, culture and enterprise. And we place collaboration at the heart of everything we do. With ever growing student numbers, we make sure our people are engaged and empowered by blending digital technologies, international perspectives, work-oriented connections and inspirational teaching. Together we’re on a journey to transform our students’ lives. And it starts with people like you.

The Student Support Service provides professional advice and guidance for students, prospective students and their supporters and University staff on a wide range of areas, including; student finance, disability matters, academic access and inclusion, physical and mental health and wellbeing, student engagement and peer mentoring. We put our students at the very centre of all we do and you will have the opportunity to gain valuable knowledge and experience from working in a dynamic and busy service.

About the role

An opportunity has arisen to join our multidisciplinary team  to deliver a professional reception service and an exceptional level of customer service to students, staff and other enquirers to Student Support. The role-holder will also deliver a range of administrative  duties for a number of different areas in Student Services.

The role can be highly demanding at peak times during the academic year, but provides an excellent and varied foundation in higher education administration.

About you (requirements)

We are looking for a bright, enthusiastic and flexible individual who would like to begin or continue their administrative career in Higher Education. Experience of a higher education setting would be highly advantageous, but a good level of demonstrable IT skills, an attention to detail and a willingness to learn are of equal importance to this role. You will be a strong team player who is comfortable working within a busy and varied department and will be eager to develop both yourself and the role.

Educated to A-Level standard (or equivalent), the right candidate will have strong customer service skills and will be approachable and friendly to students and colleagues alike. You will have previous work experience to draw upon, ideally within an office environment, and will be able to maintain very high standards of accuracy in your work, even when dealing with large and often complex sets of data and information.

How to apply

For further information or to apply on-line please click apply. Please note that CVs will not be considered and those included with application forms will be removed. 

We offer excellent facilities and benefits to our staff.  These include a nursery, childcare vouchers, pension scheme, flexible working practices, an employee assistance programme, and family-friendly policies

Please note, unfortunately due to the SOC level and salary associated with this post we would be unable to sponsor any applicants requiring a Tier 2 (general) visa. 

We value a diverse workforce and welcome applications from all sections of the community