Brook Street

Call centre Advisor

Manchester, Greater Manchester, England
£7.65 - £10.20 per hour
07 Sep 2017
05 Oct 2017
Call handler
Manchester CL
Contract Type
Full Time

Our city centre well known Govenrment client is currently looking to recruit a number of call centre staff for their busy inbound call centre

These roles are working Monday to Friday between the hours of 8am to 6pm. Overtime may be available but this isn't guaranteed. FULL training is given however customer services background would be advantageous

Duties include

  • confirming data protection before commencing the call
  • dealing with issues of a sensitive and personal nature
  • inbound call centre
  • general administration duties
  • working to KPI and call targets
  • following the mantra's of the company policy
  • adhering to workplace practices
  • updating the internal case managerment programme

This client is based in a new building with cafe on site, no parking is available however this is close to all transport links within Manchester city centre

If this feels like something you would want to be involved in then please apply online


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