Front of House - Practice Manager and Admin

Location
Leatherhead, Surrey, England
Salary
£25000 - £30000 per annum
Posted
07 Sep 2017
Closes
05 Oct 2017
Ref
00073234
Contact
Recruitment Genius Ltd
Contract Type
Permanent
Hours
Full Time
This small quality Dental Practice based very close to the town centre in Leatherhead, is looking for a dynamic and passionate Front of House - Practice Manager.

The ideal candidate will have experience within the dental industry but this is not compulsory. They will be well versed in working for a small owner manager business. The hours of work will be Monday - Thursday 8.30am - 6pm and Fridays 7.30am - 3pm.

Key responsibilities will include:
- Managing the day to day running of the practice including resources & diary management and coordinating all non clinical matters for the Practice.
- Ensure recalls are sent and dentist book is filled.
- Manage payments and balance days takings.
- Creating an excellent patient service culture and resolving patient issues in person and face to face
- Building excellent relationships with key suppliers, business partners, introducers and key share holders with a view to improve business performance.
- Performance management, training and development of staff ensuring policies and protocols are followed.
- Understanding of statutory requirements and relevant government legislation applying to the dental profession including CQC and GDC requirements
- Demonstrating the ability to carry out basic computer troubleshooting maintenance with IT
- Ability to generate relevant financial details from the computer database for practice financial planning (Excel)
- Ensure all equipment, buildings, technology are maintained to optimum working level
- Organising and coordinating external service agreements, suppliers and maintenance contracts

Successful candidates would need to display the following attributes:

- Exceptional customers service skills with ability to raise standards
- Engaging and motivational communicator
- Good listener and empathetic
- Initiative and innovative
- Strong business and commercial awareness
- Excellent technical ability
- Experienced leader with ability to direct and delegate successfully
- Highly organised and structured

You will be provided with a rewarding environment with a great team where you can develop your skills and progress your career within the dental industry. Salary is £25,000 - £30,000 depending on experience and knowledge. References will be requested as well as an enhanced DBS check as part of the industry regulations.

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