Front of House Co-ordinator
Front of House Co-ordinator
Finsbury Circus, London, EC2
£Excellent DOE
Do you have invoicing and financial processing experience and a customer-focused attitude? Could you thrive supporting healthcare patients and making sure the burden of their needs is lifted? If so, this is the role for you.
Our client researches and develops innovative, high quality solutions designed to make diagnostic testing more accurate. As part of new expansion plans, they are now seeking a Front of House Co-ordinator to join their clinic in Finsbury Circus.
As our client grows and expands their network of clinics, they are able to help more and more patients with their healthcare needs. This is an extraordinary opportunity to join them on their journey, help to make patients’ lives easier and deliver amazing customer service.
As a Front of House Co-ordinator, you will take charge of a patient’s journey with our client, ensuring their experience is smooth and stress-free.
Providing a high quality personalised care experience, you will act as the first point of contact for clinic patients and will co-ordinate their appointments and any clinical investigations.
This is a pivotal role within the clinic and will be key to patients’ happiness and the clinic’s ongoing success.
Your duties will include:
- Ensuring results are available for scheduled appointments
- Making sure payments are received and following-up on non-payments
- Fielding and logging incoming calls and maintaining details and accurate records
- Performing reception duties in a professional and courteous manner
- Completing relevant financial reports
Interested? If so, you must have:
- Experience of invoicing and financial processing
- Excellent client-facing abilities
- A high level of IT literacy
- Strong customer service skills
Highly numerate and detail-oriented, as a Front of House Co-ordinator, you’ll have a professional, helpful demeanour and excellent communication skills. You’ll also have superb prioritisation and time-management abilities.
To apply for the role of Front of House Co-ordinator, please apply via the button shown.
This vacancy is being advertised by Webrecruit Ireland Ltd. The services advertised by Webrecruit Ireland Ltd are those of an Employment Agency.
Additional Keywords: Front of House Co-ordinator, Personal Co-ordinator, Patient Care Co-ordinator, Clinic Care Co-ordinator, Finance Assistant, Invoicing Assistant, Invoicing Clerk, Practice Co-ordinator, Patient Case Worker, Patient Service Executive.