Account Manager - Client Success

Bedford, Bedfordshire, England
£21000 - £40000 per annum
07 Sep 2017
05 Oct 2017
Recruitment Genius Ltd
Contract Type
Part Time
This Managed IT and Cyber-security provider is looking for a part-time Client Success/Account Mgr to join their small team. In this role you'll be working directly with the company founder to cater for their current clients - giving monthly updates, quarterly meetings, sending reports, quoting, and project management. You will also be dealing with any client issues (non-technical), while keeping them and yourself smiling. Superstar!

You will be responsible for onboarding new clients. Helping give an excellent first impression.

You will also assist in maintaining the integrity of the company's database, along with client records.

This position offers a solid base salary plus excellent commission. OTE £40k+. The base salary £21,000-£28000 pro rota plus uncapped commission.

You will be based at their office in Bedford. Hours are part-time (20hrs) Mon-Thur 9.00-2.30, flexibility possible. This is an awesome opportunity for someone who:

- Wants a company that truly CARES about its customers and employees.
- Loves a faster-paced, NO DRAMA workplace where office politics, gossip and negativity aren't tolerated.
- Is extremely detail-oriented and appreciates people who take an organised, systematic approach to achieving success.
- Likes to work in a small company where your input, contributions and ideas will directly impact the company's growth and success.
- Is a quick, self-motivated learner who wants to work for a company that will invest in your education and training.
- Enjoys having conversations with (and helping) small business owners.
- Enjoys discussing and understands business technology.
- Loves building relationships with people and providing a true "Wow" experience.
- Wants a position that will offer upward earning and career advancement.

Please apply ONLY if you have at least one year's experience in an technical account mgr/customer service position, preferably in the IT/MSP/VAR/Cybersecurity space. You must have a proven track record for success.

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