Brook Street

Complaint's Officer

Recruiter
Location
Manchester, Greater Manchester, England
Salary
Negotiable
Posted
07 Sep 2017
Closes
05 Oct 2017
Ref
SKHCO
Contact
Manchester CL
Sectors
Public Sector
Contract Type
Temporary
Hours
Full Time

Location: Manchester City Centre

We are looking for a Complaint's Officer to work in one of our government department.
Examples of work performed will include but not be restricted to:


Case management of NHS complaints about primary care services.
Compiling, verifying and reporting data - This will involve drafting of response letters and collating evidence
Requires knowledge of the NHS complaints procedure and be proficient in using MS Word and Excel Managing the workload of a small team, if required
Updating CRM system.

Suitable candidates would need to have a criminal check and references for last 3 years and would need to have good written, oral and computer skills

It is a temp ongoing role - May have flexibility to do full time or part time - please specify in your application which you would prefer.

Pay Rate: £ 10.86 rising after 12 weeks

If this is something you are interested in kindly contact Saira for further information

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