Technical Customer Support
- Recruiter
- Coastal Group
- Location
- St Austell, Cornwall
- Salary
- £22,000
- Posted
- 06 Sep 2017
- Closes
- 04 Oct 2017
- Sectors
- Customer Service & Call Centre
- Contract Type
- Permanent
- Hours
- Full Time
Are you practical, interested in a technical customer support role and have knowledge of the door & window industry?
Who is the Coastal Group?
We are a product distribution company offering high quality hardware for external door & windows.
This role is office based located at our premises in St Austell and involves working with a team of six others.
Our mission is :
INNOVATING & UPGRADING THE STYLE, PERFORMANCE & LONGEVITY OF EXTERNAL DOORS & WINDOWS GLOBALLY.
The Role
- Answering telephone calls and emails to assist customers with technical enquiries
- To process sales orders and quotes
- To correctly log and report any Issues reported with sales orders/products and resolve
- Assist in promoting and development of products
- Develop and learn the nature of the external door & window market
- Champion for our blu brand (working with an external sales representative)
Skills needed
- practical mind (comfortable with DIY)
- Good telephone skills
- Quick learner
- Good team player
- IT illiterate
- Some selling experience
- Self-motivated – need to manage personal workload.
- Clear and confident communication skills
The Culture
A fun and progressive company to work for where everyone is a person, not just a number. Our Core Values are :
be Solution Orientated,
Continuously Improve
Great Attitude,
Bringing out the Potential,
Have passion for the job
have commitment.
Salary
£22,000
Hours
7.30 -5
Please click to apply