Call Centre / Customer Helpline Advisor

Job Title: Helpline Advisor (multiple positions available)

Location: Bradford

Salary: £17,550

Do you have excellent customer service skills?

Do you have call centre and / or complaints handling experience?

Are you looking for a new challenge and an immediate start?

The UK's market leading home improvement company seeks to recruit passionate and enthusiastic Helpline Advisors into its Bradford based head office.

Job Role:

There are NO sales, cold calling or commission based pay, all calls are inbound and full training will be provided.

This is a fantastic opportunity to join an established and nationally recognized company with a track record of growth and success.

The Candidate:

Candidates should have previous customer service experience, ideally in a similar call centre environment and must be flexible to work alternating Saturday shifts.

Candidates must have a professional telephone manner, excellent computer skills and the ability to problem solve and multi task.

Personal Criteria:

• Excellent customer service and interpersonal skills
• Accurate data entry and competent computer skills
• Ability to prioritise and multi task
• Organisational skills and personal time management
• Problem solving abilities
• Flexibility with regard to hours
• Calm under pressure

Terms and conditions:

• Full time based on 45 hours p/w
• Set hours of work within usual office hours (no evenings)
• Saturdays required on an alternating basis
• Immediate starts available

For the right candidates they can offer an immediate start and competitive pay in a full time position!

Please click the APPLY button to send your CV and Cover Letter for this role.

Candidates with the experience or relevant job titles of; Insurance Claims Handler, Claim Handler, Customer Claims Executive, Claims Account Manager, Trainee Claims Handler, Junior Claims Handler, Claims Customer Service, Insurance Claims, Fraudulent Claims Handler, Insurance Fraud, Fraud Claims Handler, Personal Injury Claims Handler, Case Handler, Claims Assistant, Legal Claims Handler, Customer Claims Handler, Claims Technician, Customer Service Executive, Client Support Advisor, Customer Services Assistant, Customer Support Administrator will also be considered for this role.