ICT Engineer

Our Government client is currently recruiting for a unique opportunity to join their team on a temporary basis as a 2nd /3rd line ICT engineer to work in their ICT Service Support team for a duration of 6 months. The rate of pay is £10.26 per hour for 37.5 hours per week. Our client is mainly based in their Birmingham city centre office; however you will need to hold a valid driving license due to the role requiring travel to other locations to also provide ICT support.

Our Government client is looking for a highly motivated person with at least a minimum of 1 year experience providing 2nd and 3rd line ICT support. You must also be fully conversant with Office 365, for example creating new users, troubleshooting issues, managing mailboxes/ user accounts in O365 by using Active Directory and the O365 portal. It is essential that you fully understand/have experienced all O365 products within a corporate environment. The ideal candidate should also have experience in supporting Skype for business.

The successful candidate should have an ITIL qualifications or experience of using ITIL, experience in using Group Policy in terms of writing/ amending these policies and troubleshooting them. Experience of using Sccm and configuring it and using it to create deployment packages and create images for Devices. Mdm experience - particularly Intune. Experience of setting up and supporting MS Surface Hubs, Surface Pro`s, Apple devices and mobile phones. Experience of rolling out new devices with Windows 10 installed, experience of troubleshooting and supporting devices that have Windows 10 or Windows 7 installed.

You will also need experience of vdi / thin client - i.e. Citrix - particularly creating "Gold Images" for this environment and amending images that are already created. Endpoint encryption - i.e. Mcafee EPO, Bitlocker. Anti-virus experience - patching servers/ devices - using Windows Defender Mcafee.

If you are interested in this role and have the above relevant experience, please email your CV through.