1st Line Support Engineer - Central London

Location
Central London
Salary
£21-24k per annum
Posted
01 Sep 2017
Closes
29 Sep 2017
Ref
OR/LIT/0917LSE
Contract Type
Permanent
Hours
Full Time

1st Line Support Engineer - Central London
£21-24k per annum
20 days per annum (+ bank holidays)
Permanent (3 Month initial probation)
Monday-Friday 9am-6pm

Our client is seeking a motivated 1st Line Support Engineer to join their small helpdesk team and support our portfolio of small business clients remotely and on-site. The ideal candidate will have excellent verbal and written communication skills, attention to detail and will be highly organised.

The ideal candidate will be a keen learner with the ability to grasp new technologies and procedures quickly.

Roles

  • Provide remote and on-site 1st line support to their clients
  • To assist with monitoring client networks daily, ensuring appropriate action is taken to remedy faults identified
  • To take ownership of routine checks and maintenance on client networks
  • To keep abreast of modern technologies

Experience/Skills Required

  • Previous experience in a 1st Line Support role
  • Windows 7, 8 and 10
  • Office 2010 onwards
  • Microsoft Outlook 2010 onwards
  • Basic understanding of LANs
  • Experience providing remote support essential
  • Excellent written and verbal communication skills
  • Strong organisational skills
  • Attention to detail

Beneficial Skills (not essential)

  • Previous experience supporting executives
  • Experience configuring small business routers and firewalls
  • Office 365
  • Windows Server & Active Directory
  • Experience upgrading/replacing components in computers or laptops

Please apply online today with your CV and covering letter

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